Zachery Lee

First off I already knew what the check engine light was on for and I had asked the advisor if the sensor in questioned is covered under Mercedes emission extended coverage. She said we won’t know until it’ on for and I had asked the advisor if the sensor in questioned is covered under Mercedes emission extended coverage. She said we won’t know until it’s diagnosed first. So I brought in GL350 blue tech with a check engine light on and they diagnosed the first time saying it’s my intake manifold gaskets. I said the check engine light was on for diesel particular filter pressure differential sensor. They claimed the check engine light wasn’t on and I requested again for them to look at the check engine light. They finally addressed the light and said I need a new sensor and oh it’s not covered under warranty. I work in the auto business for over 10 years now, you can’t tell me you didn’t know if sensors are covered by emissions warranty. They charged me for the diagnostic that I already knew what was wrong I was only looking for it to be covered under the emissions extended warranty 250 plus sales tax $1.00. Super disappointed and I fixed the issue for $50 bucks verses $800 they wanted to replace a $50 sensor. More

by Matthew Verified Customer Verified Customer

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I took my car in she said she would need it till a certain day that day came around they had not even looked at my car yet. Meanwhile I’m driving my work truck around not efficient on fuel no complime certain day that day came around they had not even looked at my car yet. Meanwhile I’m driving my work truck around not efficient on fuel no complimentary vehicle to drive. Just as bad as Beaverton dealership. More

by Kinseybud Verified Customer Verified Customer

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Excellent Service Agents, especially Cecelia. There took excellent care of my car and of me! The best There took excellent care of my car and of me! The best More

by GERIRANDLES Verified Customer Verified Customer

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Great job and friendly helpful service. Will continue to use them in the future . Thanks Will continue to use them in the future . Thanks More

by HODGESCRE Verified Customer Verified Customer

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Quick and efficient as always. My go to place for servicing my car. Well done. My go to place for servicing my car. Well done. More

by GRLDLEWIS Verified Customer Verified Customer

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Very easy and convent to downtown drop off and pick up with ease communicated well with me to pick up my Benz with ease communicated well with me to pick up my Benz More

by MILESPAUL42069 Verified Customer Verified Customer

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