Zachary Dehring

After days of trying to close a non-Negotiated deal (which was purchased at asking price and ALL exceptional high added fee's and No Financing, Cash Purchased.) from everyone being too busy to focus on (which was purchased at asking price and ALL exceptional high added fee's and No Financing, Cash Purchased.) from everyone being too busy to focus on one particular sale. It was extremely disappointing after asking for additional video and pic's and to please to show and/or simply tell me of any noticeable imperfections so I would be expecting them upon my delivery to me which I even paid extra for and enclosed Trailer for added care. What I received was an unwashed/dirty vehicle with numerous damaged paint issues, which could have easily been mentioned and noted by anyone, also both Rear seat fold down hand pulls completely and neatly were broke off which has to be repaired and replaced before I can even fold down either of the rear seats, which is commonly needed. This will be close to a $1000.00 repair alone. Then, last but not least I received a copy of an altered Carfax in the "Vehicle delivery packet of documents" that reflected totally different miles than the advertised Carfax and the true miles actually currently on the vehicle upon delivery.... which has now caused a huge a problem, even to be able to use the extended warrant (if needed) I purchased and was issued with the false & additional miles listed. Ocean Cadillac mentioned this was accidentally processed by their service dept. while doing their final service. (And would have it corrected for me immediately... Now, 30 days later and multiple discussions and emails still not addressed at all. Would not suggest ever purchasing any vehicle from Ocean Cadillac again unless perhaps in person, only. Extremely sad and unnecessary for such a simple deal to have been handled this way and still not completed properly. More

by GPIERCE1 Verified Customer Verified Customer

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Michael really took care of me , great dealer , got me in and out in no time and out in no time More

by ALOWENFL Verified Customer Verified Customer

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Excellent customer service, I've been with the dealer for 4 years now and counting. Always pleased with the assistance. 4 years now and counting. Always pleased with the assistance. More

by ERGONOVINA Verified Customer Verified Customer

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Thanks Ahmed and Gene for the purchase of my GMC Yukon I’m very happy !!!! I’m very happy !!!! More

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Everyone was very professional and a pleasure to work with. I've never met a more courteous sales team. The process was easy and stress free. Best team I've purchased a vehicle from. with. I've never met a more courteous sales team. The process was easy and stress free. Best team I've purchased a vehicle from. More

by Autumn Verified Customer Verified Customer

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Exelente atencion de parte del personal y especialmente de Daniel Baster,la aprobacion rapida y el financiamiento tambien,gracias de Daniel Baster,la aprobacion rapida y el financiamiento tambien,gracias More

by DEMIANTAPANES Verified Customer Verified Customer

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Michael made my car-buying experience outstanding with his attentiveness and excellent leadership. He was incredibly helpful, guiding me through every step of the process and ensuring all my questions wer his attentiveness and excellent leadership. He was incredibly helpful, guiding me through every step of the process and ensuring all my questions were answered. His dedication to customer satisfaction is truly impressive, making my purchase with Ocean a great experience, again. More

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Very pleasant and professional experience Willy was great definitely recommend Ocean Cadillac will be buying with them again definitely recommend Ocean Cadillac will be buying with them again More

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If you are looking for a knowledgeable sale person, that takes their time with the customer, and will always find the best solution, and willing to work with the customer, Sandra Castro is your woman to loo takes their time with the customer, and will always find the best solution, and willing to work with the customer, Sandra Castro is your woman to look for. She held my hand through the whole process, and ultimately got me the exact car I wanted with the price I wanted to pay. Hands-down the best sale person that have!!!! Always look and ask for Ms. CASTRO!!!! More

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I had and amazing experience purchasing my first car from Ocean Cadillac. Ricardo and Zach were incredible helpful and made the whole process smooth and stress-free. I couldn’t be happier with my new Mini an Ocean Cadillac. Ricardo and Zach were incredible helpful and made the whole process smooth and stress-free. I couldn’t be happier with my new Mini and I highly recommend Ocean Cadillac. Thank you again Ricardo and Zach. More

by ANDREA Verified Customer Verified Customer

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