Zachary Dehring

I Cadillac stayed in service over 2 1/2 months just got it back and still making noise and not shifting properly it back and still making noise and not shifting properly More

by Mitchellmario Verified Customer Verified Customer

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Our Salesman Emanuel, a bright young man, was diligent and went to work with us and on our behalf with management to finally get the perfect 2025 Escalade IQ Lithium Color deal we were extremely happy wit and went to work with us and on our behalf with management to finally get the perfect 2025 Escalade IQ Lithium Color deal we were extremely happy with. He was patient and polite on a deal that involved trading-in two different cars at one point, one of which needed to get transported from Washington, DC to Ocean Cadillac. In addition, the Escalade IQ 2025 we wanted was at another dealership located in the Florida Panhandle. Not easy...but the Team at Ocean Cadillac ended up making it happen. Cheers to you for a job well done. Thank you, C&MM More

by CHORCASITAS Verified Customer Verified Customer

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Excelente sevice and friently especially. Enrique Capiro very professional .they help in all our questions Enrique Capiro very professional .they help in all our questions More

by Lazaro Martinez MD. Verified Customer Verified Customer

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After days of trying to close a non-Negotiated deal (which was purchased at asking price and ALL exceptional high added fee's and No Financing, Cash Purchased.) from everyone being too busy to focus on (which was purchased at asking price and ALL exceptional high added fee's and No Financing, Cash Purchased.) from everyone being too busy to focus on one particular sale. It was extremely disappointing after asking for additional video and pic's and to please to show and/or simply tell me of any noticeable imperfections so I would be expecting them upon my delivery to me which I even paid extra for and enclosed Trailer for added care. What I received was an unwashed/dirty vehicle with numerous damaged paint issues, which could have easily been mentioned and noted by anyone, also both Rear seat fold down hand pulls completely and neatly were broke off which has to be repaired and replaced before I can even fold down either of the rear seats, which is commonly needed. This will be close to a $1000.00 repair alone. Then, last but not least I received a copy of an altered Carfax in the "Vehicle delivery packet of documents" that reflected totally different miles than the advertised Carfax and the true miles actually currently on the vehicle upon delivery.... which has now caused a huge a problem, even to be able to use the extended warrant (if needed) I purchased and was issued with the false & additional miles listed. Ocean Cadillac mentioned this was accidentally processed by their service dept. while doing their final service. (And would have it corrected for me immediately... Now, 30 days later and multiple discussions and emails still not addressed at all. Would not suggest ever purchasing any vehicle from Ocean Cadillac again unless perhaps in person, only. Extremely sad and unnecessary for such a simple deal to have been handled this way and still not completed properly. More

by GPIERCE1 Verified Customer Verified Customer

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Michael really took care of me , great dealer , got me in and out in no time and out in no time More

by ALOWENFL Verified Customer Verified Customer

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Excellent customer service, I've been with the dealer for 4 years now and counting. Always pleased with the assistance. 4 years now and counting. Always pleased with the assistance. More

by ERGONOVINA Verified Customer Verified Customer

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Thanks Ahmed and Gene for the purchase of my GMC Yukon I’m very happy !!!! I’m very happy !!!! More

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Everyone was very professional and a pleasure to work with. I've never met a more courteous sales team. The process was easy and stress free. Best team I've purchased a vehicle from. with. I've never met a more courteous sales team. The process was easy and stress free. Best team I've purchased a vehicle from. More

by Autumn Verified Customer Verified Customer

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Exelente atencion de parte del personal y especialmente de Daniel Baster,la aprobacion rapida y el financiamiento tambien,gracias de Daniel Baster,la aprobacion rapida y el financiamiento tambien,gracias More

by DEMIANTAPANES Verified Customer Verified Customer

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Michael made my car-buying experience outstanding with his attentiveness and excellent leadership. He was incredibly helpful, guiding me through every step of the process and ensuring all my questions wer his attentiveness and excellent leadership. He was incredibly helpful, guiding me through every step of the process and ensuring all my questions were answered. His dedication to customer satisfaction is truly impressive, making my purchase with Ocean a great experience, again. More

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