Check out Zachary Cross's reviews on DealerRater

November 13, 2024

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Pacifico Hyundai had the model we wanted at a good or great price, per Consumer Reports. The paperwork went smoothly. All in all an easy experience buying a car. great price, per Consumer Reports. The paperwork went smoothly. All in all an easy experience buying a car. More

by pnmccarthy8407

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Recommend Dealer

Yes

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Nov 18, 2024 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

October 02, 2024

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I like this brand I bought it once. I used it until I got tired. I used it until I got tired. More

by Kodjo akoto

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Recommend Dealer

Yes

Other Employees Tagged: Jason Oquendo, Mike Conahan, Steven Cromartie, Acia Gay III, Brandon Lokey, Hector Polanco

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Oct 14, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

September 20, 2024

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Excellent service and experience. Zach was helpful and made sure everything went smooth. Very happy with my vehicle! Zach was helpful and made sure everything went smooth. Very happy with my vehicle! More

by mattm

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Recommend Dealer

Yes

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Sep 23, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

August 24, 2024

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Zack Cross at Pacifico helped us lease our new Hyundai Tusan. He was very helpful, not pushy, answered all our questions and i can only hope he’s still there when our lease is up so we can work with him a Tusan. He was very helpful, not pushy, answered all our questions and i can only hope he’s still there when our lease is up so we can work with him again!.. Thank you Zack! More

by Lab0914

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Recommend Dealer

Yes

Other Employees Tagged: Brandon Lokey

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Sep 05, 2024 -

Pacifico Hyundai responded

Thanks for leaving us such a wonderful review. We are glad that you and your family loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for your kind words.

August 06, 2024

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zach was great! ! we gave him a price and he gave us great options! .. he was very patient he also made sure all my needs were met! i definitely will recommend him to ! we gave him a price and he gave us great options! .. he was very patient he also made sure all my needs were met! i definitely will recommend him to anyone More

by Najae S

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Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Steven Cromartie, Brandon Lokey , Gerald Worley

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Sep 05, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 30, 2024

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Zach is an incredible salesman. He made the process smooth when leasing the car. He makes the customer comfortable, addresses all concerns, and is extremely patient. He goes above a He made the process smooth when leasing the car. He makes the customer comfortable, addresses all concerns, and is extremely patient. He goes above and beyond to make sure you get the best deal as well as tackling the bumps along the way. Look for Zach when you go there. More

by Talla

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Recommend Dealer

Yes

Other Employees Tagged: Steven Cromartie

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Aug 05, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

July 26, 2024

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The team at Pacifico was very friendly. I'm very happy with my new Hyundai Sonata. I mainly worked with Zach throughout the purchasing process. However, I did have an issue that took just u I'm very happy with my new Hyundai Sonata. I mainly worked with Zach throughout the purchasing process. However, I did have an issue that took just under 2 months to resolve. Pacifico overcharged me over $500 dollars in taxes. They made me aware of their error on my return visit to Pacifico a few days later, to finish paperwork. First, they did try to sell me services and upgrades instead of refunding. It took 2 months to receive a reimbursement. Plus, I purchased my new car with cash so they already had the full amount in hand, including the erroneous additional $500. It took multiple calls and e-mails over the course of 8 weeks to get Hyundai to send me a refund check. Contacting Zach and finance manager Mike Bernick was a dead end. I eventually reached out to Maria Pacifico and Tom Flynn who finally took care of my outstanding issue. That part of my purchasing experience is why I cannot recommend this dealership. More

by rmz

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Recommend Dealer

No

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Sep 05, 2024 -

Pacifico Hyundai responded

We are sorry for any inconvenience. Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com so we can address your concerns further.

June 30, 2024

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As a first time buyer and my first dealership experience, I think the service was great for the most part I attribute this to the dealer, Zach Cross he was very helpful and I haven’t had any problems with th I think the service was great for the most part I attribute this to the dealer, Zach Cross he was very helpful and I haven’t had any problems with the car so far. The only thing that left me with a bad taste in my mouth is having to pay a bigger bill than expected to get this deal done. More

by Rashaad

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Recommend Dealer

Yes

Other Employees Tagged: Brandon Lokey

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Jul 02, 2024 -

Pacifico Hyundai responded

Thank you for your review! We are glad to hear your valuable feedback and we appreciate hearing that our employees did a great job! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and we look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 21, 2024

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Awesome customer service from start to finish I really needed a used vehicle I could count on and the delivered I am very very happy and satisfied needed a used vehicle I could count on and the delivered I am very very happy and satisfied More

by deniseworek1492

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Recommend Dealer

Yes

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Jun 26, 2024 -

Pacifico Hyundai responded

Thank you for your great rating! We pride ourselves on our great ratings on the many review sites and our factory customer service awards. Thank you again for your business at Pacifico Auto Group and look forward to seeing you in the future! Please contact Tom Flynn our GM anytime at (215) 492-1700 or at tflynn@pacificocars.com if you need any further assistance!

June 11, 2024

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Zach was super attentive, helpful, and dedicated to making sure we were happy with our purchase! making sure we were happy with our purchase! More

by Bridget

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Recommend Dealer

Yes

Other Employees Tagged: Chris Harmer , Gerald Worley

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Jun 13, 2024 -

Pacifico Hyundai responded

Thank you for leaving such a nice review. We are glad that you loved our services. Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you, once again, for your kind words.