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Zach Zeune
Zach Zeune | Page 44
Service Consultant
Acura Columbus
4340 West Dublin Granville Road
Dublin, OH 43017
458 Reviews
Dealership Experience
14 yrs, 7 mos
458 Reviews
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458 Reviews of Zach Zeune
September 22, 2016
Have had problems with my rear passenger door since day one I have had problems with the rear passenger door latch on my 2014 MDX since day one. It doesn't catch properly at times. The service team at Acura of I have had problems with the rear passenger door latch on my 2014 MDX since day one. It doesn't catch properly at times. The service team at Acura of columbus has never acknowledged my concern . Finally last week I had my car in for service and one of the service managers looked at it and agreed. They couldnt do any work on it then so I made an appointment for the following week. He promised that they would take the inside door panel off at that time. I also ordered 2 new tires. Well I got the tires ---490.00$ and paid for them. Nobody went over the repair with me. I asked for someone to talk with me about it and they sent out a customer service kid who had no idea. Well I got it home and it is still doing the same thing. I doubt that they removed the door panel because the work was done fairly quickly. And another problem was lack of loaner cars despite making my appointment a week in advance . They washed the outside of the car but did not vacuum the floor mats up front or in the back. More
by Bailey2007
Verified Customer
August 30, 2016
New Tires Once again service with Acura Columbus was easy and on time. I have never priced tires with a dealer in the past thinking they would be expensive com Once again service with Acura Columbus was easy and on time. I have never priced tires with a dealer in the past thinking they would be expensive compared to local tire stores, but got the same tires I was looking for with a 4 wheel alignment for less than the local stores. Great experience! More
by rjr0867
August 16, 2016
Awesome customer service! Visit was due to a recall. I will be taking a road trip this week and they performed a multi-point inspection for no charge. Knowledgeable and HONEST Visit was due to a recall. I will be taking a road trip this week and they performed a multi-point inspection for no charge. Knowledgeable and HONEST. More
by KPJ94A
Other Employees Tagged: Ashley Glick , Julie Holmes, Shing Yee
August 10, 2016
Good service They are straight to point and does deep diving on you're issue if any. Nothing major just a normal service and oil change.helpful team .. They are straight to point and does deep diving on you're issue if any. Nothing major just a normal service and oil change.helpful team .. More
by Denny
August 01, 2016
Too busy Zachary was great to work with! But, I had to wait a week to get my car in, and then I had to wait, as there were no loaner vehicles available. They d Zachary was great to work with! But, I had to wait a week to get my car in, and then I had to wait, as there were no loaner vehicles available. They did find the problem, but the part wasn't in stock. Still no loaner vehicles, so I had to make another visit the next day. Zach was very professional, and thanked me for my patience, but it wasn't my best experience. More
by mcgreevy28
July 29, 2016
recall repaiir Everyone was helpful and courteous. The only negative was the dirty marks left on the floor mat on the driver's side. We hope we can get the stains o Everyone was helpful and courteous. The only negative was the dirty marks left on the floor mat on the driver's side. We hope we can get the stains out. More
by RBUZARD
July 23, 2016
Courteous and fast service My Acura was part of the Tamara airbag recall. from getting my rental car to towing the Acura in for the replacement airbag, my experience was excelle My Acura was part of the Tamara airbag recall. from getting my rental car to towing the Acura in for the replacement airbag, my experience was excellent. I didn't have long to wait at the dealership before my car was fixed! I am well satisfied. Thank you. More
by GMOWERY2
July 19, 2016
Standard A1 service Chris in the service department was extremely helpful in getting me changed in and taken care of. A+ for a quick in and out oil change. Chris in the service department was extremely helpful in getting me changed in and taken care of. A+ for a quick in and out oil change. More
by C.Prescott
Other Employees Tagged: Todd Skidmore , Chris Diglia
June 28, 2016
willingness to find the problem and fix it They worked to find some on going problems with my MDX and now everything is fixed! Plus I always get my oil changed there and I'm always happy with They worked to find some on going problems with my MDX and now everything is fixed! Plus I always get my oil changed there and I'm always happy with the service. More
by MISSY68LISTON
Other Employees Tagged: Larry Jones
June 21, 2016
No proper technician They didn't figure out or resolved the issues for my vehicle sound which was coming from engine and it was abnormal sounds which I haven't heard in pa They didn't figure out or resolved the issues for my vehicle sound which was coming from engine and it was abnormal sounds which I haven't heard in past. I have visited to dealership for three to resolve. Such a bad experience I ever had before. More
by SHYAMSUNDERB4
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