My 2019 toyota tundra radio was black out and replaced
with a new one at Toyota Brookfield. The following day I noticed when I am using the phone or radio there was a loud noise coming inside my vehicle,
with a new one at Toyota Brookfield. The following day I noticed when I am using the phone or radio there was a loud noise coming inside my vehicle, I took it back several times and it wasn't fixed, I was upset and said I am not going back. It was getting worst, so I said I would give them another try. I called and was transferred to Zach .S Who told me to take it in. I took it in an Zach .S check it out and made arrangement for me to get a rental car and he will keep the truck in the shop. Zach .S communicated with me almost every day and keep me updated .I had the rental for over a week for free and finally my radio and phone issues were solved by Zach .S and team, I can talk on my phone and listen to music without no interruption. This Is the second experience I had with Zach. S, he is a amazing person, very intelligent and hard working, a no nonsense person and will surely do what he says.
Thanks again Eric
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by King_rick_2007
Service Price Transparency
Jan 08, 2023 -
Toyota of Brookfield responded
Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Toyota of Brookfield!
Jan 07, 2023 -
King_rick_2007 responded
Thank you Toyota of Brookfield very much for having Zach. S and team solving my radio problems and also giving me a rental to do my daily routine. Eric
I always have a positive experience at this dealership.
People are friendly and I think the mechanics are thorough and do a good job on my Prius.
People are friendly and I think the mechanics are thorough and do a good job on my Prius.
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by jackietlachac
Service Price Transparency
Nov 24, 2022 -
Toyota of Brookfield responded
We're glad to hear that everything was completed to your satisfaction, Jackietlachac! Please let us know if there is ever anything else we can assist you with. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.
When I am in Broofield, I look forward to having my can
serviced at this dealership. The people there are considerate. Zach S is the best.
serviced at this dealership. The people there are considerate. Zach S is the best.
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by Mr. D
Sep 12, 2022 -
Toyota of Brookfield responded
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Sep 10, 2022 -
Mr. D responded
Always been pleased with the people at this dealership, the service tech, the mechanic and the cashier. Way to go Zach.