Zach Ruppert
Zach Ruppert at Crown Honda

Zach Ruppert

Service Advisor

Crown Honda

7671 US Highway 19
Pinellas Park, FL 33781

4.3
97 Reviews
4.3

97 Reviews

Write a Review

97 Reviews of Zach Ruppert

November 10, 2024

Dealership Rating
Employee Rating

Super friendly and professional. Really happy with the level of service that Zach was able to provide! More

by ajaber12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 14, 2024

Dealership Rating
Employee Rating

Typical bait and switch scam you would expect from buying a used car. I paid extra for a certified pre owned car because of the warranty. A year later my air bag light came on and I brought it in. I was told More

by patfranke21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daimara Morrill

September 13, 2024

Dealership Rating
Employee Rating

Typical of what you would expect from a used car dealer. I bought my car here because reliability was a major factor. Honda vehicles supposedly last forever. One year later I bring my car to the dealership More

by patfranke21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daimara Morrill

Sep 17, 2024

Crown Honda responded

TO: patfranke21 TO: Patrick Franke At the time you originally came in to have the vehicle inspected, the repair needed was in fact covered, but due to the time restraints given, the full diagnosis and repair was not performed. That coverage expired last month, which is 12 months from your purchase date. I apologize for any confusion this may have caused, but I would like to discuss the solution I have with you. I have reached out to you but have not heard back. Please contact me directly so that we can discuss. Sincerely, Matthew Gordon Service Manager

Sep 14, 2024

patfranke21 responded

Zach told me it was under warranty but never entered me in the computer. I gad to argue for 30 min when I came back because if that. Zach saiid I was under warranty. The new person Damaira said I never came in before. Just because Zach never took notes, you can clearly check the appointment log. Daimara was very rude and criticized Zach for not keeping proper records. Then kept my car for 9 hours before telling me my warranty didn't cover safety issues? Thats why I bought a Honda! Typical dealership scam. Buy the warranty, then $1000.00 when it breaks down. I'm vert disappointed. I bragged about my buing experience to everyone it's sad to find out this place is just another used car scam.

March 30, 2024

Dealership Rating
Employee Rating

Zach was a great service advisor. He was able to get me in on short notice and quickly and efficiently solve all my problems. Will definitely be coming back next time I need maintenan More

by Big. Rig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Crown Honda responded

Big Rig, Providing quality and efficient service is so important to us here at Crown Honda and we are glad that Zach's efforts could meet your satisfaction! We are thrilled to know that he quickly and efficiently solved all of your problems. We look forward to serving you again in the future when the time comes.

March 30, 2024

Dealership Rating
Employee Rating

Zach made sure my service was quick and easy. Didn’t have to wait long at all More

by Joe Bauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Crown Honda responded

Joe, We are grateful for you leaving Zach this flawless review! We are thrilled to hear that Zach took phenomenal care of you and could provide you with quick and easy service. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 11, 2023

Dealership Rating
Employee Rating

Zach Ruppert is an amazing service advisor. Michelle Dessert got me scheduled with Zach, which didn't disappoint. He had me in and out and within my budget. Very courteous, kind and understandi More

by robynhenry6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele Dessert

October 14, 2022

Dealership Rating
Employee Rating

Zachary Ruppert. ... Did a good job.. I will use him as my go to service rep.... More

by charlesmorgan3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 12, 2022

Dealership Rating
Employee Rating

It’s a good experience to have my vehicle serviced over here. It’s quick and easy. More

by Ravi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 12, 2022

Crown Honda responded

Ravi, Thank you so much for your positive review! We are so glad that our team could provide you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

September 25, 2022

Dealership Rating
Employee Rating

Always reliable to get my car serviced. Wouldn’t go anywhere else! Top notch service More

by Lrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2022

Crown Honda responded

Thank you so much for your positive review! It is an honor to have your confidence and loyalty, and we are so glad that our team could consistently provide you with top-notch service. We look forward to continue providing you and your vehicle with our best care in your visits to come! Safe travels.

September 25, 2022

Dealership Rating
Employee Rating

I enjoy bringing my car to crown Honda because the staff is professional and knowledgeable about my concerns regarding my car. More

by Lakent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 26, 2022

Crown Honda responded

Thank you for your 5-star rating! We are so glad that our team could provide you with the quality service that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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