Zach Reed

Service on my vehicles is always top notch. The people are very friendly as well. The people are very friendly as well. More

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Great service and expediting waiting room was very accomodating and stocked but very crowded the checkout lady also did not know how to interpret the bill😕 accomodating and stocked but very crowded the checkout lady also did not know how to interpret the bill😕 More

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A huge thank you to Zach Reed! He was extremely helpful and attentive. He helped me understand the concerns I'm having with my radio, and kept me informed on my 20k maintenance ch He was extremely helpful and attentive. He helped me understand the concerns I'm having with my radio, and kept me informed on my 20k maintenance check up! Thank you Zach! I'll be looking for you next time I'm in. More

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Always had good service at this dealer. Zack was very helpful in servicing my Tacoma. Also bringing in Lexus for service there as well. Zack was very helpful in servicing my Tacoma. Also bringing in Lexus for service there as well. More

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Service Dept is a joke. Overbooked and understaffed! I made an appointment for an oil change / tire rotation and when I dropped my car off, Zach said it would take 60 - 90 m Overbooked and understaffed! I made an appointment for an oil change / tire rotation and when I dropped my car off, Zach said it would take 60 - 90 minutes. 90 minutes later I walked up to service desk to ask about my car and Zach said my car was probably still on the lift. It was still sitting in the service bay 20 ft from where I dropped it off waiting to be serviced. Needles to say I was ticked off and immediately left with my vehicle. Never going back! More

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Zach Reed provided excellent customer service. I will continue with service at Napleton going forward. I will continue with service at Napleton going forward. More

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Worked tirelessly to satisfy our needs. Would recommend them to anyone who wants a great relationship with a car dealer. Would recommend them to anyone who wants a great relationship with a car dealer. More

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Excellent service department! Zach Reed is one of the best! I always ask for him. Zach Reed is one of the best! I always ask for him. More

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My service advisor, Zach Reed, was outstanding. He was professional, knowledgeable, and did a wonderful job of keeping me posted on the progress. I appreciate his attention to detail and strong wor He was professional, knowledgeable, and did a wonderful job of keeping me posted on the progress. I appreciate his attention to detail and strong work ethic. More

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Every visit here has been favorable—staff let you know in detail what you need and what the time frame is detail what you need and what the time frame is More

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