Zach Reed
Zach Reed at Toyota of Brookfield

Zach Reed

ASM

Toyota of Brookfield

20655 W Capitol Dr
Brookfield, WI 53045

4.9
79 Reviews
4.9

79 Reviews

Write a Review

79 Reviews of Zach Reed

April 01, 2026

Dealership Rating
Employee Rating

Basic maintenance, tire rotation, fluids change, everything done in satisfactory timing. Kudos to Zach Schuett, Asst. Service Mgr. More

by Viv
Service Price Transparency
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Recommend Dealer
Yes

March 25, 2026

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Zach was prepared and met me in the garage when I arrived. He was aware of my previous visits and previous requests. More

by jrynders
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Recommend Dealer
Yes
Mar 31, 2026

Toyota of Brookfield responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

March 24, 2026

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Had my 2026 Highlander in for a screw stuck in the left rear tire. It was too close to the side wall to repair. Had to replace the tire. I wasn't sure about the warranty coverage I had. Zach Reed in servic More

by lmibme
Service Price Transparency
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Recommend Dealer
Yes
Mar 27, 2026

Toyota of Brookfield responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 25, 2026

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Easy to schedule online. Zach explained everything easily and would recommend coming back for regular maintenance. More

by Anonymous
Recommend Dealer
Yes
Mar 02, 2026

Toyota of Brookfield responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful!

February 24, 2026

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Zack Reed took great care of me, had me in & out in less than 2 hours & the communication is excellent for what steps followed More

by Rhennig7982
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Toyota of Brookfield responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any further questions, please give us a call. We're always happy to help!

February 20, 2026

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Excellent service! We took our previous Toyota to a dealership in Milwaukee and had several bad experiences. Toyota of Brookfield has them beat hands down. More

by bsjskauf
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 21, 2026

Toyota of Brookfield responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 13, 2026

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Zach reed in the service department was able to provide efficient service and answered all my questions throughly. Would recommend. More

by Brickerson55
Service Price Transparency
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Recommend Dealer
Yes
Feb 16, 2026

Toyota of Brookfield responded

Hi, thank you for your kind review! We are thrilled to hear that Zach provided efficient service. We take pride in our team's expertise and strive to exceed our customers' expectations. Thank you for recommending us!

January 08, 2026

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Employee Rating

Zach Reed was my service representative today and he did very well. His communication was clear and helpful. He made sure my repair was done efficiently and he met the expected completion time. More

by William Hintz
Service Price Transparency
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Recommend Dealer
Yes
Jan 10, 2026

Toyota of Brookfield responded

Hello William, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 21, 2025

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They were extremely helpful and quick. I love to get my rav4 serviced with him and the dealership More

by vikram
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Recommend Dealer
Yes
Dec 25, 2025

Toyota of Brookfield responded

Hello, we're glad to hear our Staff took such great care of you, Vikram! We hope we can continue to be of service to you down the road!

November 20, 2025

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Employee Rating

Friendly and fast. Good deal on oil change and they replaced a read reverse light. Good snacks and coffee too. I liked the video they send of the inspection of the car. More

by Mike
Service Price Transparency
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Recommend Dealer
Yes
Nov 23, 2025

Toyota of Brookfield responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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