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Zach Nixon
Zach Nixon at Sam Pack's Five Star Ford Lewisville

Zach Nixon | Page 2

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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316 Reviews
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316 Reviews

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316 Reviews of Zach Nixon

March 25, 2024

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Employee Rating

Received service again from this dealership and all went smoothly and quickly like previous experience More

by Kristenalbert
Service Price Transparency
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Recommend Dealer
Yes
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Mar 26, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, Kristen, for being a valued Five Star Ford Lewisville service customer. Zack is a great source of knowledge. Don't hesitate to call 972-221-2900. We want you comfortable in your Ford. Best regards, Kelly Blackwell, General Manager

March 16, 2024

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Zach Nixon in service is great! ! He ensures our work trucks & city car are in tip-top shape More

by jenamayer
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Mar 16, 2024

Sam Pack's Five Star Ford Lewisville responded

Jenamayer, We appreciate the opportunity to service your vehicles at Five Star Ford Lewisville. Zack is a valued member of our team and this recognition is appreciated. Don't hesitate to call him with questions at 972-221-2900. Thank you for your business and kind words. Best regards, Kelly Blackwell, General Manager

March 07, 2024

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Employee Rating

Zach my service advisor did a great job of communicating during the servicing of my Maverick. Quick and easy and great customer service. More

by waflyer22
Recommend Dealer
Yes

Other Employees Tagged: Zack Perez, Alex Ruiz

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Mar 08, 2024

Sam Pack's Five Star Ford Lewisville responded

Waflyer22, Thank you so much for taking the time to leave this fantastic review! We're thrilled to hear that Zack provided excellent communication throughout your Maverick's service. It's always rewarding to know our service advisors are making a positive impact. We strive to make every service visit at Five Star Ford Lewisville and we look forward to hearing from you again at 972-221-2900. Best regards, Kelly Blackwell, General Manager

March 06, 2024

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I like your service and how you work i will come back next service to five star ford More

by Jesusarturo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Shane Rogers, Paul Sears

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Mar 06, 2024

Sam Pack's Five Star Ford Lewisville responded

Jesusarturo, Thank you for choosing Five Star Ford Lewisville. We appreciate your business and look forward to serving you with the utmost dedication and professionalism during your future service visits. Please reach our advisors at 972-221-2900. We look forward to see you and your Ford again. Best regards, Kelly Blackwell, General Manager

February 24, 2024

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Employee Rating

Zack was great he kept me informed thru the whole process. Made sure I was happy before leaving. More

by dmac3539
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 25, 2024

Sam Pack's Five Star Ford Lewisville responded

Dmac3539, It is great to know Zack and the service team at Five Star Ford Lewisville took good care of you and your Ford. We look forward to scheduling future appointments at 972-221-2900. Enjoy safe travels and please reach out when have vehicle questions. Thank you, Kelly Blackwell, General Manager

February 14, 2024

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Got great help from Zach N who was knowledgeable and friendly! My car was serviced quickly. Would recommend More

by Kristenalbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 15, 2024

Sam Pack's Five Star Ford Lewisville responded

Kristen, Thank you for choosing Zack and the Five Star Ford Lewisville service team for the care of your vehicle. We hope you count on us again. Reach out to 972-221-2900 whenever you need automotive advice. We are here to share our knowledge. Best regards, Kelly Blackwell, General Manager

February 14, 2024

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Employee Rating

Competent timely knowledgeable. Great prognosis of issues and correction. Great customer relations Zack and Craig. More

by Jymleonardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig. In service. Superior

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Feb 14, 2024

Sam Pack's Five Star Ford Lewisville responded

Jymleonardi, On behalf of Zack and the entire Five Star Ford Lewisville service team, thank you for your endorsement. Helping you care for you Ford is important to us and welcome additional questions at 972-221-2900. Don't hesitate to give us a call. Thank you, Kelly Blackwell, General Manager

February 06, 2024

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Employee Rating

Appreciated the communication throughout the day and the follow-through on the original commitment. Thanks! More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Romano , Shane Rogers, Paul Sears

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Feb 07, 2024

Sam Pack's Five Star Ford Lewisville responded

Paul, Thank you for recognizing so many of the Five Star Ford Lewisville service team. Communication continues to be a focus. Call us at 972-221-2900 with questions about your Ford any time. We are here to share our knowledge. Best regards, Kelly Blackwell, General Manager

February 04, 2024

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Employee Rating

Zach was awesome as always. Went above and beyond to give me the best deals along with a peace of mind. More

by Kiran.babyvp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, Kiran.babyvp, for rating your Five Star Ford Lewisville visit. Customer experience is a focus at our dealership and we are happy you found great service with Zack. When you have future maintenance or repair needs, we hope to hear from you at 972-221-2900. Best regards, Kelly Blackwell, General Manager

February 02, 2024

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Employee Rating

I’m very satisfied with service department and the staff that provided me with my need’s while my vehicle been repaired. Grate job. Thank you More

by Tractor 4235
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2024

Sam Pack's Five Star Ford Lewisville responded

Thank you, Tractor 4235, for taking the time to rate your Five Star Ford Lewisville service visit. Customer experience is important and we invite you to reach Zack at 972-221-2900 with maintenance or repair concerns any time. We look forward to seeing you again. Best regards, Kelly Blackwell, General Manager

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