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Zach Ford
Zach Ford at Toyota of Cedar Park
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Zach Ford

Express Service Advisor

Toyota of Cedar Park

5600 183A
Cedar Park, TX 78641

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4.9
16 Reviews
4.9

16 Reviews

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16 Reviews of Zach Ford

December 06, 2024

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Employee Rating

I wish they resolved the issues during my first visit. They could triage and fix the issue in my third visit More

by omprakash.guniya
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Recommend Dealer
Yes
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Dec 07, 2024

Toyota of Cedar Park responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 24, 2024

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Toyota of Cedar Park consistently provides outstanding service, supported by a team that is reliable, respectful, and highly knowledgeable. More

by I. Flores
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Recommend Dealer
Yes
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Aug 25, 2024

Toyota of Cedar Park responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Cedar Park.

August 22, 2024

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Excellent customer service. Got my car from this dealership and haven't had any issues. Advisors are friendly and helpful. More

by Vishnu P
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Recommend Dealer
Yes

Other Employees Tagged: Luke Breed , Ivan Molina

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Aug 23, 2024

Toyota of Cedar Park responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 14, 2024

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Service was quick and painless. I was out on time as promised. Next service is for recalls More

by brucef0671
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Recommend Dealer
Yes
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Jun 17, 2024

Toyota of Cedar Park responded

Thank you, Bruce, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Cedar Park.

May 30, 2024

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Was told that my recall appointment would consist of possibly a couple days or less and my vehicle was ready within an hour. Really happy with this shop More

by mr.victor.v.gutierrez
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Recommend Dealer
Yes
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May 31, 2024

Toyota of Cedar Park responded

Victor, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 15, 2024

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I’ve purchased 2 vehicles from Toyota of Cedar Park. Both times the team has been helpful and hassle free. Their service department is always friendly and happy to help you. More

by Tim
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Recommend Dealer
Yes
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May 16, 2024

Toyota of Cedar Park responded

We are very happy to have provided you with such a positive experience, Tim! We sincerely value your business and look forward to your next visit.

May 09, 2024

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Service rep was very informative and helpful. We were not pressured to do everything suggested at that moment. More

by L. Crane
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Recommend Dealer
Yes
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May 09, 2024

Toyota of Cedar Park responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Cedar Park!

April 19, 2024

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Very clean and comfortable waiting area with a coffee bar. Easy access service lanes. Quick Service More

by Steve
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Recommend Dealer
Yes

Other Employees Tagged: Logan Turner

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Apr 19, 2024

Toyota of Cedar Park responded

Thank you, Steve! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Cedar Park!

April 17, 2024

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Second time bringing in my vehicle to be worked on and I’ve been extremely satisfied with the speed and the work done More

by Kris
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Recommend Dealer
Yes
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Apr 17, 2024

Toyota of Cedar Park responded

Kris, Thank you for your very kind review. Zach and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Cedar Park.

March 13, 2024

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Zach Ford was very informative and the service was complete before the estimated wait time. More

by chiefmojorisinx
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Recommend Dealer
Yes
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Mar 14, 2024

Toyota of Cedar Park responded

Glad to be of service. Thanks for the 5-Star review!

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