There were some concerns and corrections that had to be
addressed with the vehicle I purchased and the sales staff, including the manager, were great to work with! They resolved my issues quickly and profe
addressed with the vehicle I purchased and the sales staff, including the manager, were great to work with! They resolved my issues quickly and professionally
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by sdgalonthego
Verified Customer
Verified Customer
Service Price Transparency
Dec 22, 2024 -
Sullivan Buick GMC responded
Thank you for sharing your experience! We’re thrilled to hear that our sales staff and management at Sullivan Buick GMC Ocala, FL addressed your concerns with your vehicle promptly and professionally. Your satisfaction is important to us, and we appreciate your feedback. We look forward to serving you again!
Sincerely, The Sullivan Buick GMC Team
My last car was a Ford.
Back to GMC now. Sean was great to work with.
Back to GMC now. Sean was great to work with.
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by smgentry
Verified Customer
Verified Customer
Dec 12, 2024 -
Sullivan Buick GMC responded
Thank you for your kind words! I'm thrilled to hear that you're back with GMC and had a great experience with Sean at Sullivan Buick GMC. I appreciate your feedback and look forward to helping you with any future needs. Enjoy your new ride!
Sincerely,
Zachary Ellis
Sales Manager
Everybody at the dealership was very helpful and
professional my experience there with my wife was a very good one and that’s why continue to own a GMC Buick product
professional my experience there with my wife was a very good one and that’s why continue to own a GMC Buick product
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by jagjr0
Verified Customer
Verified Customer
Dec 11, 2024 -
Sullivan Buick GMC responded
Thank you for your kind words! We truly appreciate you taking the time to share your experience with us at Sullivan Buick GMC [Ocala, FL]. We're delighted to hear that you and your wife had a positive experience and that our team provided the helpful and professional service you deserve. We look forward to helping you with your GMC Buick products in the future!
Sincerely, The Sullivan Buick GMC Team
Customer care, Customer service, Customer help, Customer
understanding, happy salesman, everyone had great attitude's, THANK YOU, your satisfied customer!
understanding, happy salesman, everyone had great attitude's, THANK YOU, your satisfied customer!
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by randyshort777
Verified Customer
Verified Customer
Dec 10, 2024 -
Sullivan Buick GMC responded
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with the customer care and service at Sullivan Buick GMC Ocala, FL. It's fantastic to know our team made a positive impression on you. We look forward to seeing you again soon!
Sincerely, The Sullivan Buick GMC Team
Anthony in finance and Kenny in sales made the buying
experience effortless. This dealership is professional and on point. Moving forward I would never buy a new vehicle from anyone else.
experience effortless. This dealership is professional and on point. Moving forward I would never buy a new vehicle from anyone else.
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by Eelllwood
Verified Customer
Verified Customer
Dec 10, 2024 -
Sullivan Buick GMC responded
Thank you for your fantastic review! We're thrilled to hear that you found your buying experience effortless with our team at Sullivan Buick GMC Ocala, FL. We pride ourselves on professionalism, and it's great to know Kenny and Anthony in finance made such a positive impact. We look forward to assisting you with your future vehicle needs!
Sincerely,
Zachary Ellis
Sales Manager
The entire buying process was an arduous chore.
Now phase II of this process is getting the service department to repair two defective or inoperable items on the vehicle, hopefully this is resolve
Now phase II of this process is getting the service department to repair two defective or inoperable items on the vehicle, hopefully this is resolved quickly and efficiently.
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by EMVASOLI
Verified Customer
Verified Customer
Other Employees Tagged:
KENNY HUNTER
, Anthony, the finance person was terrific
Dec 05, 2024 -
Sullivan Buick GMC responded
Thank you for sharing your experience. We understand that the buying process can sometimes be challenging, and we appreciate your feedback. Regarding the repairs on your vehicle, we want to assure you that our service department at Sullivan Buick GMC is committed to resolving any issues as quickly and efficiently as possible. Please feel free to reach out to us directly so we can discuss this matter further.
Sincerely, The Sullivan Buick GMC Team
My salesman, Brandon, was excellent.
I would give him 5 Stars for his attentiveness and follow up.
I would give him 5 Stars for his attentiveness and follow up.
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by tom@rhodesandrickolt.com
Verified Customer
Verified Customer
Other Employees Tagged:
Brandon
Dec 05, 2024 -
Sullivan Buick GMC responded
Thank you for your wonderful review! I'm thrilled to hear that Brandon provided excellent service with his attentiveness and follow-up. At Sullivan Buick GMC, I strive to offer outstanding experiences, and I appreciate you sharing yours. I look forward to seeing you again!
Sincerely,
Zachary Ellis
Sales Manager
The staff was wonderful to deal with.
I was in and out quickly allowing me to get back to work earlier than I thought.
I was in and out quickly allowing me to get back to work earlier than I thought.
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by CINDY.PARRISH
Verified Customer
Verified Customer
Service Price Transparency
Dec 04, 2024 -
Sullivan Buick GMC responded
Thank you for your kind words! We're thrilled to hear that our staff at Sullivan Buick GMC [Ocala, FL] provided you with a quick and pleasant experience. We appreciate your feedback and look forward to serving you again in the future. Safe travels!
Sincerely, The Sullivan Buick GMC Team
Another job well done, J was great everything was done
very professional Thank You Sullivan GMC.
very professional Thank You Sullivan GMC.
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by Mikemcquade13
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2024 -
Sullivan Buick GMC responded
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us at Sullivan Buick GMC. It's wonderful to know that J provided you with professional service. We look forward to serving you again in the future!
Sincerely, The Sullivan Buick GMC Team
My need of a better ride was different than most, I think
the time a person has to spend in the dealership could be shortened better.
the time a person has to spend in the dealership could be shortened better.
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by mikefinken47
Verified Customer
Verified Customer
Nov 20, 2024 -
Sullivan Buick GMC responded
Thank you for your feedback. We appreciate your perspective on the time spent in the dealership. At Sullivan Buick GMC, we are constantly working to improve our processes to make your experience as efficient as possible. If you have any further concerns or questions, please feel free to reach out to us.
Sincerely,
Zachary Ellis
Sales Manager