Yvonne Scarduzio
Yvonne Scarduzio at Danbury Chrysler Jeep Dodge Ram FIAT

Yvonne Scarduzio

Service Advisor

Danbury Chrysler Jeep Dodge Ram FIAT

100B Federal Rd
Danbury, CT 06810

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4.8
235 Reviews
4.8

235 Reviews

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235 Reviews of Yvonne Scarduzio

September 04, 2025

Dealership Rating
Employee Rating

This is the worst service center! !!!! Not only do they NOT call you back, they LIE about what you need!! After leaving multiple,multiple messages the bill changed several times ran More

by Laura Wilhelm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Franco Soccodato

Sep 05, 2025

Danbury Chrysler Jeep Dodge Ram FIAT responded

We apologize for the miscommunication and hope to have your vehicle returned to you as quickly as possible.

August 18, 2025

Dealership Rating
Employee Rating

Would not honor a Mopar Lifetime Warranty for a covered repair issue. Said it would cost to much for them to repair it. I have a Mopar lifetime warranty until the year 2095, yes 2095 on a car with 58,907 More

by GHall39326
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Clyde DeGray

Aug 19, 2025

Danbury Chrysler Jeep Dodge Ram FIAT responded

As has been explained, MOPAR rejected your claim was they no longer manufacture this part for your 2012 Chrysler 200, and they do not warranty aftermarket parts. MOPAR did offer to buy your vehicle out of warranty. If you would like to contest any part of this, you would need to do so directly with MOPAR. The dealership merely facilitates repairs under MOPAR direction. We do not have any say in warranty approvals or coverage.

Aug 25, 2025

Danbury Chrysler Jeep Dodge Ram FIAT responded

Your warranty is with MOPAR. They offered to buy your vehicle out of warranty because they would not pay for aftermarket parts for it. This confirms our original statements to you. If you are upset the vehicle repair was not covered, you must speak with MOPAR, the warrantor.

Aug 23, 2025

GHall39326 responded

Danbury would NOT contact Mopar until I got the Department of Consumer Protection involved. They are the ones that got Danbury to respond. Why should anyone have to go through all that?

Aug 23, 2025

GHall39326 responded

Please stop saying it was Mopar who refuse when Danbury wouldn’t contact them. It wasn’t until The Department of Consumer Protection got involved.

June 27, 2025

Dealership Rating
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Mark kept me updated during my wait and the service department couldn't have done better. The entire staff was extremely friendly and helpful. More

by Tbonetango
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 30, 2025

Danbury Chrysler Jeep Dodge Ram FIAT responded

Great! We're happy we could help you!

April 01, 2025

Dealership Rating
Employee Rating

I've been enjoying great service from Danbury Dodge since 2016 with our first Durango.Now working with Colby we just bought our second Durango. Stop in and ask for Colby, he's great and will help you with More

by Smitty
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Martorano, Cenk "Jake" Ogulturk, Colby Mezerewski , Herb Hoover, Jr., Moody Hussein

Apr 04, 2025

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you very much for your loyalty, Smitty! We are very thankful to have you as a customer!!

October 02, 2024

Dealership Rating
Employee Rating

Quick and easy experience. Everyone was friendly and service took the time to explain everything to me in detail More

by Dgrokm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter De La Cruz, Herb Hoover, Jr., Jadah Mitchell

Oct 04, 2024

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you for trusting your vehicle to us!

September 21, 2024

Dealership Rating
Employee Rating

Fantastic service department. Knowledgeable fast and helpful as always. Yvonne and the staff kept me up to date More

by Tbonetango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clyde DeGray , Peter De La Cruz, Herb Hoover, Jr., Lynn Jelly, Jadah Mitchell, Corey Velasquez

Sep 27, 2024

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

September 16, 2024

Dealership Rating
Employee Rating

Excellent and fast service, everyone was very nice and super helpful! Would definitely recommend this dealership. More

by ksab112203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clyde DeGray , Peter De La Cruz

Sep 27, 2024

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you very much!

September 09, 2024

Dealership Rating
Employee Rating

I wait For my services been coming to Danbury Chrysler for years now and l’m very satisfied with repairs done. Everyone in the service department are fantastic. !!! More

by Rmp55chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clyde DeGray , Herb Hoover, Jr.

Sep 11, 2024

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

August 07, 2024

Dealership Rating
Employee Rating

thank you for your very fine and professional service dept. it is always a pleasure to visit . More

by majbmacell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clyde DeGray , Peter De La Cruz, Herb Hoover, Jr., Lynn Jelly, Salvatore Sinardi Jr., Melissa Tavares

Aug 21, 2024

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

August 05, 2024

Dealership Rating
Employee Rating

Entire Staff is always friendly and helpful. Service staff very knowledgeable and worked with us to get car in asap. More

by glenn.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Danbury Chrysler Jeep Dodge Ram FIAT responded

Thank you!

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