Yvette Garza

Overall, my experience was very good and I was pleased with the time it took to complete the purchase. My only unhappiness was with the end of the purchase cycle - the visit to the finance office. I def with the time it took to complete the purchase. My only unhappiness was with the end of the purchase cycle - the visit to the finance office. I definitely would give Yvette 5 stars - she was very nice and did everything she was suppose (required) to do. During my years of purchasing cars, I have had very few good visits to the finance department. Why can a dealership offer a Finance Department Express option to the buyer? If a buyer does not want to be offered, or even hear about all of the optional add-ons, that should be respected by the dealership. I understand that these options are highly profitable for the dealership and I certainly want the dealership to make a good profit. But why must a buyer be held hostage while all of these pages of options are presented? The buyer should be able to avoid this presentation and the finance person should not be required to present these extras. There is NO reason the finance portion of the purchase should, upon request by the buyer, take longer than 5 minutes. More

by dicksongd1 Verified Customer Verified Customer

Report | Print

I have always had a good experience here with sales, finance, service and parts. They have been friendly and helpful. I even enjoy the Bistro in the dealership. finance, service and parts. They have been friendly and helpful. I even enjoy the Bistro in the dealership. More

by Satisfied customer Verified Customer Verified Customer

Report | Print

Quit trying to sell lojack when honda already has an app that has theft recovery that has theft recovery More

by head.jamesw Verified Customer Verified Customer

Report | Print

I had a great experience with purchasing my car. Saul did a great job showing us the car and giving us all the features I was super impressed. Saul did a great job showing us the car and giving us all the features I was super impressed. More

by chris567h Verified Customer Verified Customer

Report | Print

This dealership is simply awesome and I will recommend my friends to go there and buy cars friends to go there and buy cars More

Report | Print

They are service very good . im was stop buy Honda just looking new car im don’t think to buy them but im meet the lady (her name is (Nume)she give us good price for Honda passpor im was stop buy Honda just looking new car im don’t think to buy them but im meet the lady (her name is (Nume)she give us good price for Honda passport 2024 then im to buy the car that day too. (We very like mrs Nume she so friendly and very) if we want to buy another car we will to go back with her ❤️❤️❤️❤️ More

by lethanh10159 Verified Customer Verified Customer

Report | Print

Very nice dealership with lots of Honda's to choose from. I had a very favorable experience with each person with whom I interacted; Saul, my salesman, Phil, sales manager, Elizabeth, service manager, Angel, I had a very favorable experience with each person with whom I interacted; Saul, my salesman, Phil, sales manager, Elizabeth, service manager, Angel, service technician, Harry in customer relations, and Eric and Yvette in the financial office. All were helpful and acted with integrity and professionalism. In the end I got the car I wanted at a fair price and I received a fair price for my trade. I will do business again with Norm Reeves Honda and recommend that others do so as well when in the market for a Honda. More

Report | Print

This place works with you no matter what your credit score is I was able to get a brand new 2024 Honda with a very low APR. I am grateful for them giving me a chance to start fresh! score is I was able to get a brand new 2024 Honda with a very low APR. I am grateful for them giving me a chance to start fresh! More

by khloe012 Verified Customer Verified Customer

Report | Print

Michael Wright performed great customer service as usual. The service department is always fast and courteous. Norm Reeves dealership is always a nice place to visit while you get your car serviced. The café The service department is always fast and courteous. Norm Reeves dealership is always a nice place to visit while you get your car serviced. The café is a great place to get a cup of coffee or a snack while you wait. More

by Elmotownsend009 Verified Customer Verified Customer

Report | Print

Very clean facility. Sales team very knowledgeable and they listened to me. Purchased a vehicle and thrilled with it. For service equally, fast, friendly and professional Sales team very knowledgeable and they listened to me. Purchased a vehicle and thrilled with it. For service equally, fast, friendly and professional. Love the snack bar and waiting area - very comfortable. And with wifi I can do actual work while my service s underway. I have personally purchased three vehicles here over the decade. More

by rbrebarr Verified Customer Verified Customer

Report | Print