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Yvette Garcia
Yvette Garcia at Sport City Toyota
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Yvette Garcia

Sales Representative

Sport City Toyota

12650 Lyndon B Johnson Fwy
Dallas, TX 75228

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2 Reviews
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2 Reviews

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2 Reviews of Yvette Garcia

August 19, 2024

Dealership Rating
Employee Rating

Bait and Switch. I hate when I fall for it. We had solid numbers with the salesperson. Even when the I'll be right back stuff started, we had solid numbers. Those pap More

by bbdobbins
Recommend Dealer
No

Other Employees Tagged: Scott Smith

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Aug 21, 2024

Sport City Toyota responded

Hello Bobby, I'm really sorry to hear about your experience. This is definitely not the kind of service we aim to provide and I understand how frustrating this must be. I'd like to discuss what happened in more detail and see if there's anything we can do to make it right. Please reach out when you have a moment. Best, Jeffrey Rushing 6jeffr@sportcitytoyota.com General Sales Manager

August 19, 2024

Dealership Rating
Employee Rating

Bait and Switch. I hate when I fall for it. We had solid numbers with the sales person. Even when the I'll be right back stuff started we had solid numbers. Those pap More

by bbdobbins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Scott Smith

Report | Print
Aug 21, 2024

Sport City Toyota responded

Hello Bobby, I'm really sorry to hear about your experience. This is definitely not the kind of service we aim to provide and I understand how frustrating this must be. I'd like to discuss what happened in more detail and see if there's anything we can do to make it right. Please reach out when you have a moment. Best, Jeffrey Rushing 6jeffr@sportcitytoyota.com General Sales Manager

Aug 19, 2024

bbdobbins responded

Bait and Switch. I hate when I fall for it. We had solid numbers with the sales person. Even when the I'll be right back stuff started we had solid numbers. Those papers disappeared when I got to finance. Then when the I'll be right back in finance started, it's a magic show. Numbers changing. Trusting the guy. Boom, you are thinking you left with what you wanted and somehow they jacked up the price 10K. But I signed.

Aug 21, 2024

bbdobbins responded

Thank you for responding. I did send you an email. Feel free to respond directly to me there. If you review my paperwork, I believe you will see my downpayment wasn't applied to the amount to finance.

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