Yovonne Felix | Page 9

After the service was completed and paid, it took over an hour to deliver my car. It turns out the employee, Consuela, who was tasked with pulling my car around left my keys in another vehicle that was deli hour to deliver my car. It turns out the employee, Consuela, who was tasked with pulling my car around left my keys in another vehicle that was delivered. At first she lied and said she never got the keys from the cashier. There was no urgency from Consuela to correct the error as she was called several times by the cashier to find the keys. Then she realized she had left my keys in the car she delivered prior to my my car. Now we had to wait for the other vehicle to return to the dealer before they could retrieve my keys, inconveniencing two customers. Consuela offered no apology for theverror, just excuses that she is not a porter. Finally a supervisor came to the service departmdnt, Didgo, who did nothing but escalate the situation. There was no apologies from any of the staff, with the exception of the cashier. The vehicle was delivered with grease stains to both the interior upholstery and exterior as well. The service provided was completely unsatisfactory. More

by keithschwind Verified Customer Verified Customer

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This dealership understands how customers want to do business and deliver in a big way. My car was in for a few recalls and body shop work. They coordinated and communicated beautifully. I knew what was business and deliver in a big way. My car was in for a few recalls and body shop work. They coordinated and communicated beautifully. I knew what was happening every step of the way. Yovonne Felix is a true professional. Thank you! More

by Victor Verified Customer Verified Customer

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Geo was my custo. er service, and excellent representative, very knowladge and a good person to others er service, and excellent representative, very knowladge and a good person to others More

by isazadiego67 Verified Customer Verified Customer

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All the time that I need service or maintenance for my truck F150 i visit this Dealership, yovonne is an awesome representative.very helpful and professional .glad with the service’ truck F150 i visit this Dealership, yovonne is an awesome representative.very helpful and professional .glad with the service’ More

by Alberto Migoyo Verified Customer Verified Customer

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Excellent, excellent excellent excellent, excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent More

by BIGGRIN Verified Customer Verified Customer

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Fast and clean service area. Friendly maintenance customer service, kept me informed of the progress with my car and what was wrong with it. Friendly maintenance customer service, kept me informed of the progress with my car and what was wrong with it. More

by MVAZQUEZ3334 Verified Customer Verified Customer

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Your price for an oil change is grotesquely high. The wait time for the service to be completed was nearly twice what I was told to expect. The wait time for the service to be completed was nearly twice what I was told to expect. More

by Debbidiva Verified Customer Verified Customer

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Pleasant to deal with and was able to find issue with front steering and repair in a timely fashion. Great service. front steering and repair in a timely fashion. Great service. More

by STEVE.KALTECH Verified Customer Verified Customer

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Good and fast service! . Thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks . Thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks thanks More

by LAUREANAKIKI1965 Verified Customer Verified Customer

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Excelente trabajo , el personal muy amable, Giovani es un excelente trabajador, deja sastifecho a sus clientes con su gran trabajo, gracias, sigan así. excelente trabajador, deja sastifecho a sus clientes con su gran trabajo, gracias, sigan así. More

by JORGELINAPELLE2014 Verified Customer Verified Customer

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