Yovonne Felix | Page 3

I always have a good encounter with everyone I speak with and meet when I call and come to pick up or drop off the van, thank you and meet when I call and come to pick up or drop off the van, thank you More

by Akirk0 Verified Customer Verified Customer

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I been dealing with the dealership for a long time always great service and yovonne Felix is the best always available to help me with anything I need he definitely deserves a raise and a great shout out great service and yovonne Felix is the best always available to help me with anything I need he definitely deserves a raise and a great shout out More

by STEVEBARAJAS59 Verified Customer Verified Customer

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I was charged for a diagnostic for my truck which I was told was a catalytic converter when I was having transmission issues. After expressing my concern that this would not fix the transmission they kept told was a catalytic converter when I was having transmission issues. After expressing my concern that this would not fix the transmission they kept the truck a few more days and then told me it was a torque converter to fix. Both of these issues would have been more than what the truck is worth and employees seemed unprofessional I bought this truck at this dealership less than two years ago.. More

by TERRYMEAG000 Verified Customer Verified Customer

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right on time appt contacted me when done quick turn around of oil change on bronco around of oil change on bronco More

by paradiseembroid Verified Customer Verified Customer

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Excellent customer service Yovonne was top notch and hands down the most accommodating and professional I've felt with at any ford dealership hands down the most accommodating and professional I've felt with at any ford dealership More

by Alexandrodevitta Verified Customer Verified Customer

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Awesome service always make sure that my truck is up and running And he always returns my call running And he always returns my call More

by HECTORTHEPLUMBER8 Verified Customer Verified Customer

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We have three Fords in our family and will continue to bring all of them to Yovonne for service. We have been working with him for several years and he has always taken great care of us. bring all of them to Yovonne for service. We have been working with him for several years and he has always taken great care of us. More

by Robert Henning III Verified Customer Verified Customer

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Always great experience with the service department. Ben on Friday set up my appointment then Yovonne received my car Saturday morning. My cashier also rechecked my bill at my request and service adviso Ben on Friday set up my appointment then Yovonne received my car Saturday morning. My cashier also rechecked my bill at my request and service advisor found an “computer”error which saved me $30. Thanks service team. More

by JM Verified Customer Verified Customer

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Very disorganized at first. Had to come back once. I had an appointment with a car that was promised for me and when I got there they had none. So had to reschedule for another Had to come back once. I had an appointment with a car that was promised for me and when I got there they had none. So had to reschedule for another day. A very big inconvenience. Did the pick up and delivery option. When car was in service no updates until car was done had to pull info out of him to get what was done to it. Also charging 3% for credit card is ridiculous: More

by Flibabey Verified Customer Verified Customer

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I have purchased multiple vehicles from this dealership Russ my salesman has been always great. The service department the parts department everybody that I’ve dealt with at this dealership has been wonder Russ my salesman has been always great. The service department the parts department everybody that I’ve dealt with at this dealership has been wonderful. I would highly recommend anybody to go here. More

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