Yordanys Perez

Yordanys Perna-Perez, the service advisor with whom I interacted, made my service experience the most professional of all the service appointments I have had at this dealership over the many years I have interacted, made my service experience the most professional of all the service appointments I have had at this dealership over the many years I have owned BMW automobiles. I look forward to working with him again. More

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Driving in at 3:30 with my engine light on, I was worried about getting help so late on a Friday afternoon. The service team quickly diagnosed the issue and had it fixed in no time. Huge thanks to Y. Perez f about getting help so late on a Friday afternoon. The service team quickly diagnosed the issue and had it fixed in no time. Huge thanks to Y. Perez for the outstanding support—your dedication and expertise are truly an asset to BMW! More

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highly professional, smooth process, fast, helped to make a right choice and to explain all details a right choice and to explain all details More

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Fantastic service, quick response and reliable support. Will be more than happy to do business with him again. Will be more than happy to do business with him again. More

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Yordanys Perez, my service advisor, was extremely helpful and knowledgeable about my car. He updated me on my car's maintenance every step of the way. I am extremely happy with the service I received on Satu and knowledgeable about my car. He updated me on my car's maintenance every step of the way. I am extremely happy with the service I received on Saturday. Yordanys is great! More

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I have been a long time customer of Herb Chambers BMW of Sudbury and will continue to be. They are a pleasure to deal with. Service is top notch. Sudbury and will continue to be. They are a pleasure to deal with. Service is top notch. More

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My issue was taken care of. The service advisor set good expectations and provided timely and relevant updates. Great experience overall. The service advisor set good expectations and provided timely and relevant updates. Great experience overall. More

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Does good work but always feel like I’ve been squeezed for extra $. Advisor was heavy handed and uncompromising with me even though I service five cars exclusively at their dealership. for extra $. Advisor was heavy handed and uncompromising with me even though I service five cars exclusively at their dealership. More

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My wait was very long, but I think the circumstances were out of the service department's control. Everyone I dealt with was courteous and very helpful. out of the service department's control. Everyone I dealt with was courteous and very helpful. More

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Service is very slow. My oil change took 3.5 hours, not sure why. Seems extremely long for a routine maintenance service. My oil change took 3.5 hours, not sure why. Seems extremely long for a routine maintenance service. More

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