Yong Chen

The process of turning in my previous Outback for the new model was seamless and uneventful. Everyone that I delt with was terrific. model was seamless and uneventful. Everyone that I delt with was terrific. More

by mhlehrhoff Verified Customer Verified Customer

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Yong is very friendly and answered all questions, very professional. Would recommend to friends with interest to purchase car. professional. Would recommend to friends with interest to purchase car. More

by Huaj59172507 Verified Customer Verified Customer

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Yong Chen is a professional and very knowledgeable salesperson who's helping us to purchasing a new vehicle from Star Subaru! We will recommend our friends to go there!! salesperson who's helping us to purchasing a new vehicle from Star Subaru! We will recommend our friends to go there!! More

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Their entire staff, especially Mario, was absolutely amazing, professional and very informative. Couldn’t ask for a better experience. amazing, professional and very informative. Couldn’t ask for a better experience. More

by mannykratsios Verified Customer Verified Customer

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I finally trade in my 2006 toyota and find my Subaru this time. I wasn’t wait for long to get the car only a week I got my new car it was a great experience work with Yong. time. I wasn’t wait for long to get the car only a week I got my new car it was a great experience work with Yong. More

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The sales staff were great. The facility itself was sad and tired. The music was obnoxious and dated. But other than that, it was great. The facility itself was sad and tired. The music was obnoxious and dated. But other than that, it was great. More

by scott.mackenzie614 Verified Customer Verified Customer

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There is wheel locker Kit missing and Yong find one for me for free. Thank you me for free. Thank you More

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It was a pleasure to buy my car at Start Subaru Dealer, Yong is the best. He was a great salesman, helpful and patient very high recommend , we had a wonderful experience at Start Subaru. It worth waiting Yong is the best. He was a great salesman, helpful and patient very high recommend , we had a wonderful experience at Start Subaru. It worth waiting for Yong! More

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I finish everything with Yong with in 15 mins. same day I get my car to home same day I get my car to home More

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Deceptive and manipulative practices. I had a deal lined up - then, when reproached about accessories not yet installed as promised, the Sales Manager replied as follows: ---------- Fo I had a deal lined up - then, when reproached about accessories not yet installed as promised, the Sales Manager replied as follows: ---------- Forwarded message --------- From: Michael Decosimo Date: Wed, Sep 11, 2024 at 4:38 PM Hi xxxxxxx, I've explained this entire process with the general manager and at this point it seems that your not happy nor ever will be and I have really tried my best to give you everything and keep you happy but at this point we are just going to refund your deposit. I wish you the best of luck. Thank you ---------------- I'm still in the process of working with my credit card company to get the entirety of my deposit back. Avoid this dealership. More

by starsubaru Verified Customer Verified Customer

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