Yolanda Daughtry
Yolanda Daughtry at Jerry's Toyota
Refer Me

Yolanda Daughtry

Service Lane Manager

Jerry's Toyota

8001 Belair Road
Baltimore, MD 21236

Contact Me
4.7
65 Reviews

Yolanda has been in the auto industry since 2003 and at Jerry's since 2013. Hobbies & Interests include basketball, singing, and family.

4.7

65 Reviews

Write a Review

65 Reviews of Yolanda Daughtry

March 15, 2025

Dealership Rating
Employee Rating

We took our 2005 Toyota in for repairs. What we received was lies and excuses when things were not handled correctly. We did receive an $80 credit on a $880 bill and a car with more issues More

by Drgrizzly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 17, 2025

Jerry's Toyota responded

I’m sorry to see your visit warranted this review. Please email our general manager at MattB@JerrysAutoGroup.com if you would like to discuss your experience further.

February 21, 2025

Dealership Rating
Employee Rating

The person who answered the phone was very polite and respectful and very nice and the service provided was very good and helpful and the service writer was very nice and helpful and friendly communicati More

by Howardlwaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kris Brunson

Feb 24, 2025

Jerry's Toyota responded

We appreciate your review of our Service Department!

February 12, 2025

Dealership Rating
Employee Rating

Technician, Sunny was great as always. Very thorough but never oversells. I will keep going back. More

by jsgood340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Carroll

Feb 12, 2025

Jerry's Toyota responded

We're happy to hear you had such a positive experience with our team! We look forward to having you back.

February 07, 2025

Dealership Rating
Employee Rating

REPAIRS WERE DONE ON TIME. GREAT SYAFFF = GREAT RESULTS. ONLY CONCERN IS OUR MECHANIC DID NOT ADVISE THE COST OF THE REPAIRS COULD HAVE BEEN PAID FOR BY OUR CAR INSURANCE, WHI More

by lou.tomaschko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Jerry's Toyota responded

We appreciate your detailed account of your visit to our service department! Your comments have been heard and will be brought to the notice of management so we can better serve you and our other customers.

January 03, 2025

Dealership Rating
Employee Rating

The service from this dealership is great. The representatives assist me with car care and car knowledge. My relationship of 17 years with this dealership contributed to decision of buying an More

by JLGeen147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2025

Jerry's Toyota responded

Thank you for sharing your experience at our dealership with multiple employees, we truly appreciate your business!

September 01, 2024

Dealership Rating
Employee Rating

The dealership is clean, and while I waited I had a pleasant experience with a salesperson named Paul Southard. He was very knowledgeable, polite, and not pushy. I will definitely seek him out when I'm More

by Sma105
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 12, 2024

Jerry's Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience at our dealership. We strive to create a welcoming environment for all our customers, and we're delighted that Paul Southard was able to provide you with exceptional service. We appreciate your business and look forward to serving you again in the future.

July 25, 2024

Dealership Rating
Employee Rating

Amanda is knowledgeable and takes time in explaining to the customer what is going on with their car. She is very pleasant, patient and understanding with a smile. More

by Maima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Morton

Jul 26, 2024

Jerry's Toyota responded

Thank you for the 5-star review! We love to hear that you had a positive time with Jerry's Toyota. We will pass along your kind words to Amanda and we look forward to your next visit!

July 25, 2024

Dealership Rating
Employee Rating

They took there sweet xxx time to complete the work that had to be done and had me wait unnecessarily amount of time to get my car back!!!!! I am totally pissed off, I will never ever deal with this dealer More

by Bmoresportsfan60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jennifer Standish, Dora Sullivan, Joe Kramer, Stacye Giallousis, Jeffrey Morton, Ryan Carroll , Ellen Boyd, Tammy Farley, Mary Lee, The entire service department

Jul 26, 2024

Jerry's Toyota responded

Thank you for providing your feedback, we are sad to hear that you had an unpleasant experience with Jerry's Toyota. We will provide this review to management. If you would like to discuss this issue further please do not hesitate to contact mattb@jerrysautogroup.com.

May 31, 2024

Dealership Rating
Employee Rating

Ryan was a great service advisor and had me in and out in no time! More

by jasonp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Carroll

Jun 03, 2024

Jerry's Toyota responded

Thank you for providing a wonderful review of your experience with Ryan!

March 31, 2024

Dealership Rating
Employee Rating

Excellent — much more organized than in the past. My car was ready on time and I was notified, w an text also on time. More

by Lposten53linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keon Lambert

Apr 01, 2024

Jerry's Toyota responded

It's our pleasure to serve you! Thank you for providing a wonderful review of your experience with us!

1
...

Dealership Inventory (341 Vehicles)

used 2022 Toyota 4Runner car, priced at $44,588
2022 Toyota 4Runner
used
0070 exterior
Automatic
Four-wheel Drive
used 2022 Toyota Corolla car, priced at $20,588
2022 Toyota Corolla
used
Celestite exterior
Automatic
Front-wheel Drive
used 2024 Toyota Tundra car, priced at $37,777
2024 Toyota Tundra
used
Ice Cap exterior
Automatic
Rear-wheel Drive
used 2020 Mercedes-Benz AMG E 53 car, priced at $43,777
2020 Mercedes-Benz AMG E 53
used
Black exterior
Automatic
All-wheel Drive
new 2025 Toyota Tundra car, priced at $50,180
2025 Toyota Tundra
new
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
used 2023 Toyota Highlander car, priced at $38,588
2023 Toyota Highlander
used
Wind Chill Pearl exterior
Automatic
All-wheel Drive