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Yoannel Gandia
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20 Reviews
20 Reviews
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20 Reviews of Yoannel Gandia
January 30, 2025
I appreciated how much care came into my new car. I was about to test drive any car I was even slightly interested in and when my car was ready they made sure it was perfect. I was about to test drive any car I was even slightly interested in and when my car was ready they made sure it was perfect. More
by BLRHARRIS
Verified Customer
January 28, 2025
One of our worst car buying experiences. We would have been better served at a dealer rather than with this official KIA dealership. We bought a Ford Explorer from them. After agreeing on t We would have been better served at a dealer rather than with this official KIA dealership. We bought a Ford Explorer from them. After agreeing on the price of the car, the salesman told us that the car would be cleaned inside and out to remove shallow scratches - THIS WAS NOT DONE. They were supposed to repair the sunglasses holster - THIS WAS NOT DONE. They told us that we could go to any FORD store and that it would be taken care of because the vehicle is under warranty. Of course, when we went to a FORD store near us, the replacement is not guaranteed because it is a breakage and not a manufacturing defect ($350 for the replacement!). They told us that there was $2000 of reconditioning. We wanted to have the details of what was done. We are still waiting for the details and so THIS WAS NOT DONE. Once the payment is made, the seller gives us a key for the car. We ask him for the second one. He looks, asks the workshop and finally tells us that there is none. In addition, he tells us that he is not required to provide it to us because that is how they bought the car. Ok, except that it is something that must be told to the customer BEFORE the purchase and therefore not to put the customer in front of the fact. This is dishonest. We made a quote at FORD: $400! After multiple unpleasant exchanges, we get a promise of a check for $350 for the key. It was supposed to arrive within 10 days, it has been 1 month and WE STILL HAVE NOT RECEIVED ANYTHING. Finally when we take possession of the vehicle, I ask our seller where the vehicle manual and the maintenance log are. Of course, he didn't know where it was and told me that I could download it from the Ford website, or get a copy at a dealership! How negligent.... To put pressure on you to sign, they are very good, but no awareness or notion of customer satisfaction. No rigor, no professionalism at least for used vehicles. More
by sebusa
Other Employees Tagged: Hicham Belharsa
January 23, 2025
Excellent service. Ke was very cordial and easy to talk to. He was good at informing us of arrival of car. Great! Ke was very cordial and easy to talk to. He was good at informing us of arrival of car. Great! More
by richandjoylee
Other Employees Tagged: Jose Navedo, Jairo Paez, luis Monroy, Iderson Elliassaint, Jeffry Moukarzel, Nicolas Santiago, Ke Wu
January 20, 2025
Best service ever from the team. I was worry free. They made the experience amazing I was worry free. They made the experience amazing More
by Hind.belharsa
Other Employees Tagged: Jose Navedo, Hicham Belharsa, Oussama Alhyane, luis Monroy, Iderson Elliassaint, Jeffry Moukarzel, Nicolas Santiago, Joshua Fernandez, Shelby Bishop
December 24, 2024
Rear view mirror not functioning correctly. Issue identified immediately. Multiple visits to dealership. Despite service department stating case opened and would contact to repair, no contact o Issue identified immediately. Multiple visits to dealership. Despite service department stating case opened and would contact to repair, no contact or service provided. Absolutely no follow up. Expect more with brand new car not functioning properly. More
by turbyfill
November 30, 2024
"Tuve una experiencia magnífica comprando mi primer carro en Greenway Kia East, un Toyota Yaris. El trato fue personalizaso y excelente por parte de Yoannel y su Manager y quedé muy satisfecho con el servici en Greenway Kia East, un Toyota Yaris. El trato fue personalizaso y excelente por parte de Yoannel y su Manager y quedé muy satisfecho con el servicio. ¡Altamente recomendado!" More
by Antonio
November 23, 2024
Great atmosphere and inventory of cars to choose from. We did a two car deal. We did a two car deal. More
by c4sidney
Other Employees Tagged: Abdel Trabelsi , Ayoub Lazaar
November 16, 2024
Yoannel was great. He gave me necessary information to help with my car shopping experience He gave me necessary information to help with my car shopping experience More
by Jfborimori.30
Other Employees Tagged: Rita Alcaraz, Simon Dib, Andres Urdaneta , Joseph Mnassa
November 14, 2024
At The Start Things Were Very Complicated But In The End Things Went Very Smooth- Happy With The Vehicle And The Technology . Things Went Very Smooth- Happy With The Vehicle And The Technology . More
by LOURDESG224
Other Employees Tagged: Jose Navedo, Hicham Belharsa, luis Monroy, Iderson Elliassaint, Jeffry Moukarzel, Carlos Alejo, Joshua Fernandez, Shelby Bishop, Fiyin Adeyeye
