Yitzhakc Ramirez

I came in for an oil change and left paying $1900 for routine maintenance with fluid changes. I agreed to the work asking for cost during the discussion. I was told a price matbe $250 for one, $200 fot routine maintenance with fluid changes. I agreed to the work asking for cost during the discussion. I was told a price matbe $250 for one, $200 fot another but that was only half for eack of the fluid changes. So I was either told a price for the fluids or the price of labor but not both. I signed the paperwork without itemized estimate. If I ever come back I will never have anything done without upfront total cost understood completely. There was nothing broken on my car that was being fixed and it cost $1900??? That’s insane. Also in the following questions you ask about service people I have no idea who those people are I only spoke with Justin at the desk. He was nuce but unfortunately I now feel he was not upfront. More

by LROBERTI Verified Customer Verified Customer

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Good custormer services. And the work do on ttiene. I happy be customer and do bussines with you company. Thank you. And the work do on ttiene. I happy be customer and do bussines with you company. Thank you. More

by RICOPERU5 Verified Customer Verified Customer

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Good,reliable and fast , staff have good customer relationship and their turn around time is excellent relationship and their turn around time is excellent More

by JOHNARAFI Verified Customer Verified Customer

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Review for Kia Dealership on 441 My experience with this dealership has been very disappointing. I purchased my Kia here because of Miss Annette, who was an excellent salesperson, but since she left, t this dealership has been very disappointing. I purchased my Kia here because of Miss Annette, who was an excellent salesperson, but since she left, the customer service has gone downhill. After getting an oil check in August, I started experiencing issues with my monitor — the radio and backup camera screen began cutting in and out every time I hit a bump. Because of my full-time work schedule, I couldn’t return right away, but as soon as I was able, I brought the car back. I even had to involve my lawyer just to get them to look at the issue, and yet they claimed they couldn’t find anything. To this day, the problem remains unresolved. For a brand-new car, I expected much better accountability and customer support. Instead, I felt brushed off and not taken seriously. It seems like this dealership only cares about selling cars, not standing behind them once problems arise. I will not be returning to this dealership for service and would not recommend it to others. More

by RUFUSVAUGHN000 Verified Customer Verified Customer

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My experience at Hollywood Kia was exactly mediocre. The service was pleasant but pushy, and it took far longer than I was told. They told me two hours and it took four hours. I asked how much longer an The service was pleasant but pushy, and it took far longer than I was told. They told me two hours and it took four hours. I asked how much longer and they said 40 minutes, it ended up being two hours. I wasn't happy when I left. More

by LUKE10 Verified Customer Verified Customer

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First time in 2 years Hollywood kia delivered it service was fast and prompt done. was fast and prompt done. More

by rpinheiro1976 Verified Customer Verified Customer

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Took my car in and without any issues was out exactly when they promised. I will be taking my car there again. when they promised. I will be taking my car there again. More

by Miguelgon Verified Customer Verified Customer

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Excellent service car service home was excellent vehicle performance is good car was returned cleaned and spotless performance is good car was returned cleaned and spotless More

by Barbara Smith Verified Customer Verified Customer

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Service was quick and easy Chris addressed all my car needs and even offered me a benefit called sunbit Wich was pretty helpful to me thank you needs and even offered me a benefit called sunbit Wich was pretty helpful to me thank you More

by SONIATAYLOR Verified Customer Verified Customer

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Thank you very much for fast respond. I came with no A/C. The problem was evaporator, it was replaced at the same day I came with no A/C. The problem was evaporator, it was replaced at the same day More

by OLGASHEVCHENKO1005 Verified Customer Verified Customer

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