Yira 'GiGi' Roldan
Yira 'GiGi' Roldan at Schaller Honda

Yira 'GiGi' Roldan | Page 9

Service Advisor

Schaller Honda

1 Veterans Dr
New Britain, CT 06051

4.5
174 Reviews
4.5

174 Reviews

Write a Review

174 Reviews of Yira 'GiGi' Roldan

February 24, 2024

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Employee Rating

My service advisor was professional and friendly. Good experience overall. I’ve gotten the help I needed. More

by thembamoalusi
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Feb 25, 2024

Schaller Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 24, 2024

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George was very pleasant and helpful. He explained everything and made sure I understood the service my car needed. He is a great asset to the Schaller team. More

by nonnie2nutty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The cashier was very pleasant and nice.

Feb 25, 2024

Schaller Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that George met your expectations. Thank you again for choosing Schaller Honda, we look forward to having you as one of our valued customers for many more years to come!

February 23, 2024

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I called to schedule my regular oil change and they scheduled me for the very same day I called! They always let me know what’s going on with my car and the service people are very friendly and profes More

by lcarl168
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Christopher "CP" Slicker

Feb 23, 2024

Schaller Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Schaller Honda, we look forward to having you as a valued customer for many years to come!

February 22, 2024

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Everybody was polite , I’ve gotten the help I need and I’ll keep returning More

by fakepeople1231
Service Price Transparency
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Recommend Dealer
Yes
Feb 23, 2024

Schaller Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaller Honda.

February 18, 2024

Dealership Rating
Employee Rating

Excellent management (Chris), Service , and staff: Dylan, Gigi, Summer, Carlos, etc. First class. Great communication, and doesn't promote unnecessary repairs. Jesse is great in parts too. 5***** More

by Jackson154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2024

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 16, 2024

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Super easy and quick. They took my car right in and it was done in about 30mins! With the inspection video as well. More

by cookielover231
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Recommend Dealer
Yes

Other Employees Tagged: Megan Marquis

Feb 18, 2024

Schaller Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Schaller Honda, we look forward to having you as a valued customer for many years to come!

February 10, 2024

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Employee Rating

Was in and out for an oil change in about a half hour so I was happy! Thanks! More

by brianne11980
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Recommend Dealer
Yes

Other Employees Tagged: Christopher "CP" Slicker

Feb 11, 2024

Schaller Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Brianne, and look forward to your next visit.

February 09, 2024

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The service was good but the paint was damaged when the masking tape was removed. Ron put a claim into Honda but if Honda doesn’t pay then Schaller must pay for the repair. More

by TOMASLAPOINTE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Christopher "CP" Slicker

Feb 09, 2024

Schaller Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 07, 2024

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Employee Rating

Technician was great but found pricing VERY expensive Leaving with a charge of over $600 was not expected on a vehicle with only 18,000 miles More

by JERRY.ROMEO1
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Recommend Dealer
Yes
Feb 08, 2024

Schaller Honda responded

Jerry, Thanks for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

February 03, 2024

Dealership Rating
Employee Rating

Good service. It would be good if they didn’t recommend service not in or contradictory to the maintenance minder and maintenance schedule in the manual. They shou More

by TJGRIFF15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher "CP" Slicker

Feb 05, 2024

Schaller Honda responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

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