Yesenia Rojas
Yesenia Rojas at South Shore Nissan

Yesenia Rojas | Page 2

Service Advisor

South Shore Nissan

200 Sunrise Highway
Amityville, NY 11701

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4.7
60 Reviews

Dealership Experience

9 mos

Languages Spoken

Spanish Spanish

4.7

60 Reviews

Write a Review

60 Reviews of Yesenia Rojas

June 21, 2026

Dealership Rating
Employee Rating

The service is excellent on point and drop off service is great very kind people More

by MESCABI50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Woolfson

Jun 21, 2026

South Shore Nissan responded

Hello, we appreciate you highlighting our efficient drop-off and friendly team during your Nissan Rogue service. Steven will be pleased knowing the experience met your expectations. We look forward to assisting you again.

June 19, 2026

Dealership Rating
Employee Rating

Great service. Great service. Thank you. Great service. Thank you. Great service. Thank you. Great! More

by JVTBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Woolfson

Jun 19, 2026

South Shore Nissan responded

Thank you so much for the wonderful review! We're thrilled to hear that you had a great experience with us. Your kind words mean a lot to our team, and we truly appreciate you taking the time to share your feedback. Thank you for choosing us, and we look forward to serving you again in the future!

June 19, 2026

Dealership Rating
Employee Rating

Great customer service. Very professional. Nobody was nasty or arrogant. I would definitely recommend people to shop there. They helped me receive my first car at age 49, a More

by JAMELPERRY16.JP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cato Thomas , The Finance Officer

Jun 19, 2026

South Shore Nissan responded

It means a lot to know we could help you drive home in your first Nissan Altima. We’re proud our team treated you with respect and gave you a yes when you’d only heard no before. Thank you for recommending us!

June 19, 2026

Dealership Rating
Employee Rating

I had a very pleasurable service visit. Yesenia was particularly helpful in staying on top of the service department to get my car back to me as soon as humanly possible. Very detailed and More

by PAULSAVARESE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

South Shore Nissan responded

Thank you for sharing your experience. It’s great to hear Yesenia’s clear communication and swift work made your Nissan Sentra service seamless. We appreciate your kind words and look forward to helping you again.

June 17, 2026

Dealership Rating
Employee Rating

Seat was worn out and they wouldn’t cover it was 346 miles past the warranty. It didn’t wear out in the past week. More

by gjcolantropo
Recommend Dealer
No
Jun 18, 2026

South Shore Nissan responded

Thank you for your feedback. We understand your frustration, especially when a seat shows significant wear so close to the warranty expiration. While the warranty coverage is based on specific mileage limits, we recognize that from your perspective the wear didn't occur overnight. We strive to apply our warranty policies consistently, but we also want our customers to feel heard and supported. We'd appreciate the opportunity to review your situation further and discuss any options that may be available. Please contact us directly so we can look into the details of your case. Thank you for bringing this to our attention.

June 15, 2026

Dealership Rating
Employee Rating

the waiting room is clean and condiments are offered. My only problem was that the service representative didn't get back to me until days later. More

by ECONNELLY29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Woolfson

Jun 15, 2026

South Shore Nissan responded

Thank you for choosing South Shore Nissan. Your feedback and rating mean a lot to us. We hope to see you again!

June 15, 2026

Dealership Rating
Employee Rating

Service was fast, the waiting room is clean, and the coffee is good. The coupons save me some cash too. More

by DOMSCICUTELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

South Shore Nissan responded

Thank you for taking the time to share your experience! We're delighted to hear that you enjoyed our fast service, clean waiting area, and even the coffee. We're also glad our coupons helped you save some money. We appreciate your support and look forward to serving you again on your next visit!

June 15, 2026

Dealership Rating
Employee Rating

Was very helpful and appreciated their help a lot. Very nice, kind, attentive representatives as well. More

by MELISSAGUEYE5225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Woolfson

Jun 15, 2026

South Shore Nissan responded

Thank you for your kind words! We're so glad to hear that our team was able to help and provide a positive experience. We truly appreciate your feedback and will be sure to share your compliments with our representatives. Thank you for choosing us, and please don't hesitate to reach out if we can assist you again in the future.

June 11, 2026

Dealership Rating
Employee Rating

Did not have to wait long. The staff that received my car, checked me in and out were on point More

by W.MCQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Woolfson

Jun 11, 2026

South Shore Nissan responded

Thank you for taking the time to share your experience! We're glad to hear that your visit was efficient and that our team provided prompt, attentive service from check-in to check-out. We appreciate your feedback and look forward to assisting you again in the future!

June 08, 2026

Dealership Rating
Employee Rating

The dealership is great …. Not crazy about how the car rides, you freel every crack in the road and of course driving I on Long Island especially Nassau county where the roads More

by SJR060254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Drew Faithfull

Jun 09, 2026

South Shore Nissan responded

Thank you for your feedback and for the kind words about our dealership. We're glad to hear you had a great experience with us. We certainly understand your concerns about ride quality, especially given the condition of many roads throughout Long Island. Potholes, uneven pavement, and numerous utility covers can make even the best vehicles feel every bump along the way. While vehicle suspension and tire design play a role in ride comfort, local road conditions can have a significant impact on the driving experience. We appreciate you sharing your perspective and hope you're continuing to enjoy the many other features of your vehicle. If you ever have any questions about your vehicle's ride characteristics or would like us to inspect anything, please don't hesitate to reach out. We're always happy to help.

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