Yesenia Rojas
Yesenia Rojas at South Shore Nissan

Yesenia Rojas | Page 2

Service Advisor

South Shore Nissan

200 Sunrise Highway
Amityville, NY 11701

Contact Me
4.8
141 Reviews

Dealership Experience

1 yr, 1 mo

Languages Spoken

Spanish Spanish

4.8

141 Reviews

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141 Reviews of Yesenia Rojas

October 01, 2026

Dealership Rating
Employee Rating

The team over at South Shore Nissan takes great care of you with complementary coffee and good service More

by TBJETS27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roland Enmanuel, Wilson Reyes

Oct 01, 2026

South Shore Nissan responded

Knowing that you felt well cared for by our service team and enjoyed our complimentary coffee means a lot to us. We look forward to taking care of your Nissan Altima again whenever you need us.

Oct 01, 2026

South Shore Nissan responded

Thank you for the great review! We’re happy to hear you enjoyed the complimentary coffee and, most importantly, the service from our team. We truly appreciate your support and look forward to taking great care of you again at South Shore Nissan!

September 29, 2026

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Took while to find real problem with the car. Back in February head gasket went which seize m engine and now recent work. Have under 70,000 miles. Don’t think I’ll get another nissan More

by MELISSA.PERNICE
Service Price Transparency
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Recommend Dealer
No
Sep 30, 2026

South Shore Nissan responded

We’re sorry to hear about the issues you experienced with your vehicle and understand how frustrating it must have been, especially with the mileage being under 70,000 miles. We appreciate you sharing your concerns and giving us the opportunity to work on the vehicle. We’ll continue to do our best to provide thorough service and address any concerns as clearly and efficiently as possible. Thank you for your feedback.

September 29, 2026

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Easy check-in, quick service and very polite from start to finish. Happy with service More

by LUVLINDA22
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Recommend Dealer
Yes

Other Employees Tagged: Roland Enmanuel, Wilson Reyes

Sep 29, 2026

South Shore Nissan responded

Thank you for your kind review! We’re delighted to hear that you found the check-in easy, the service quick, and our team polite throughout your visit. We truly appreciate your feedback and look forward to welcoming you again!

September 29, 2026

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We really enjoyed service at South Shore Nissan. Very courteous service, short wait, everything was explained, and there were no surprise charges. Paying a surcharge for credit card sucks, but this More

by PAUL_FELDMAN
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Recommend Dealer
Yes

Other Employees Tagged: Steven Woolfson

Sep 29, 2026

South Shore Nissan responded

Thank you for taking the time to share your experience! We’re glad to hear you enjoyed your visit to South Shore Nissan and that our team provided courteous service, kept your wait short, and clearly explained everything with no surprise charges. We also appreciate your understanding regarding the credit card surcharge. Your feedback means a lot to us, and we look forward to serving you again!

September 27, 2026

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Great service and people ! The service team is very courteous and professional . I would highly recommend them More

by CSAPERS
Service Price Transparency
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Recommend Dealer
Yes
Sep 27, 2026

South Shore Nissan responded

We’re pleased our service team delivered the courteous, professional attention you mentioned during your Nissan Rogue service. Knowing you’d highly recommend us means a great deal to our team.

Sep 28, 2026

South Shore Nissan responded

Thank you so much for your kind words! We’re delighted to hear that you found our service team courteous and professional. We truly appreciate your recommendation and look forward to serving you again!

September 24, 2026

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This could be the best dealership I've ever dealt with, The employees all seem to really care and that's tremendous to me. It's why I purchased the extended 5 year 100,000 warranty from Moose because I tr More

by JGALFANO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steven Woolfson

Sep 24, 2026

South Shore Nissan responded

Knowing that genuine care from Yesenia, Steven, and our team made your first new car experience so special means a lot to us. We’re pleased we could service your Nissan Pathfinder in a way that earned your trust.

Sep 25, 2026

South Shore Nissan responded

Thank you so much for your incredible review and for trusting South Shore Nissan with such an important milestone—your very first new car! It means the world to our entire team to know that you felt genuinely cared for throughout your experience. Trust is something we work hard to earn every day, and we’re truly grateful that Moose, Yesenia, Chris, Neil, Steven, and the rest of our team made such a lasting impression. Congratulations on your new vehicle and on becoming part of the South Shore Nissan family! We appreciate your business, your kind words, and your trust. Welcome to the family, and enjoy your new Nissan!

September 24, 2026

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Yesenia from South Shore Nissan service . Fast , efficient and very nice. I recommend her . Top notch More

by Desrosiers01
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steven Woolfson

Sep 24, 2026

South Shore Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that Yesenia provided you with fast, efficient, and friendly service. We truly appreciate your recommendation and look forward to welcoming you back to South Shore Nissan!

September 22, 2026

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Brought my car for an oil change & inspection. .Service was quick & easy. Friendly staff. Top notch! More

by MICHELLEDALTO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steven Woolfson

Sep 22, 2026

South Shore Nissan responded

We’re glad the oil change and inspection went smoothly. Knowing you found our team friendly and our service quick and easy means a lot to us.

Sep 23, 2026

South Shore Nissan responded

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that your oil change and inspection went smoothly and that our team provided the quick, friendly service we strive for. We appreciate your business and look forward to helping you with any future automotive needs. Safe travels.

September 22, 2026

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I arrived and waited for my scheduled oil change on my Pathfinder with my baby, and received a "complimentary multi-point inspection". As a result, I was told my rear breaks also needed to be done, (at 10 More

by ms12
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Recommend Dealer
No

Other Employees Tagged: Drew Faithfull , Steven Woolfson

Sep 22, 2026

South Shore Nissan responded

Thank you for sharing your experience. We’re sorry to hear that your visit did not meet your expectations, especially while you were waiting with your baby. We take concerns regarding our inspections very seriously. Our goal is always to provide a thorough and accurate assessment of every vehicle, and we understand your concern about the items your mechanic identified after your visit. We would appreciate the opportunity to review what was documented during your inspection and better understand what happened. Regarding the brake recommendation, we’d also like to take a closer look at the findings and measurements that led to that recommendation. Please contact our service team or management directly so we can review your visit and address your concerns. We appreciate you bringing this to our attention and giving us the opportunity to improve.

September 17, 2026

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Every time i go i get less and less service , im on my 3 car with you guys and this will be last one ! This last experience i was told rotors were covered until 30k miles since its a lease , i get there and More

by MONTELEONEFRANK18
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Steven Woolfson

Sep 18, 2026

South Shore Nissan responded

We’re truly sorry to hear about your recent experience and understand how frustrating it must have been, especially after choosing us for your third vehicle. We value your continued business and regret that we left you feeling disappointed. We’d appreciate the opportunity to review what happened, including the information you were given regarding the rotors and lease coverage. We want to make sure the situation was properly explained and that any concerns about the diagnosis or warranty coverage are addressed. Please reach out to our management team directly so we can look into your visit and see how we can better assist you. Thank you for bringing this to our attention.

Sep 22, 2026

MONTELEONEFRANK18 responded

Who should i reach out to specifically, ? Because honestly i dont want to waist any more time to get told again i have to pay $550 to resurface my rotors on my 2025 Nissan Murano lease with 16k miles

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