Yesenia Rojas
Yesenia Rojas at South Shore Nissan

Yesenia Rojas

Service Advisor

South Shore Nissan

200 Sunrise Highway
Amityville, NY 11701

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4.8
127 Reviews

Dealership Experience

1 yr

Languages Spoken

Spanish Spanish

4.8

127 Reviews

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127 Reviews of Yesenia Rojas

September 27, 2026

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Employee Rating

Great service and people ! The service team is very courteous and professional . I would highly recommend them More

by CSAPERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2026

South Shore Nissan responded

We’re pleased our service team delivered the courteous, professional attention you mentioned during your Nissan Rogue service. Knowing you’d highly recommend us means a great deal to our team.

September 24, 2026

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This could be the best dealership I've ever dealt with, The employees all seem to really care and that's tremendous to me. It's why I purchased the extended 5 year 100,000 warranty from Moose because I tr More

by JGALFANO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steven Woolfson

Sep 24, 2026

South Shore Nissan responded

Knowing that genuine care from Yesenia, Steven, and our team made your first new car experience so special means a lot to us. We’re pleased we could service your Nissan Pathfinder in a way that earned your trust.

Sep 25, 2026

South Shore Nissan responded

Thank you so much for your incredible review and for trusting South Shore Nissan with such an important milestone—your very first new car! It means the world to our entire team to know that you felt genuinely cared for throughout your experience. Trust is something we work hard to earn every day, and we’re truly grateful that Moose, Yesenia, Chris, Neil, Steven, and the rest of our team made such a lasting impression. Congratulations on your new vehicle and on becoming part of the South Shore Nissan family! We appreciate your business, your kind words, and your trust. Welcome to the family, and enjoy your new Nissan!

September 24, 2026

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Yesenia from South Shore Nissan service . Fast , efficient and very nice. I recommend her . Top notch More

by Desrosiers01
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steven Woolfson

Sep 24, 2026

South Shore Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that Yesenia provided you with fast, efficient, and friendly service. We truly appreciate your recommendation and look forward to welcoming you back to South Shore Nissan!

September 22, 2026

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Brought my car for an oil change & inspection. .Service was quick & easy. Friendly staff. Top notch! More

by MICHELLEDALTO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steven Woolfson

Sep 22, 2026

South Shore Nissan responded

We’re glad the oil change and inspection went smoothly. Knowing you found our team friendly and our service quick and easy means a lot to us.

Sep 23, 2026

South Shore Nissan responded

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that your oil change and inspection went smoothly and that our team provided the quick, friendly service we strive for. We appreciate your business and look forward to helping you with any future automotive needs. Safe travels.

September 22, 2026

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I arrived and waited for my scheduled oil change on my Pathfinder with my baby, and received a "complimentary multi-point inspection". As a result, I was told my rear breaks also needed to be done, (at 10 More

by ms12
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Recommend Dealer
No

Other Employees Tagged: Drew Faithfull, Steven Woolfson

Sep 22, 2026

South Shore Nissan responded

Thank you for sharing your experience. We’re sorry to hear that your visit did not meet your expectations, especially while you were waiting with your baby. We take concerns regarding our inspections very seriously. Our goal is always to provide a thorough and accurate assessment of every vehicle, and we understand your concern about the items your mechanic identified after your visit. We would appreciate the opportunity to review what was documented during your inspection and better understand what happened. Regarding the brake recommendation, we’d also like to take a closer look at the findings and measurements that led to that recommendation. Please contact our service team or management directly so we can review your visit and address your concerns. We appreciate you bringing this to our attention and giving us the opportunity to improve.

September 17, 2026

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Every time i go i get less and less service , im on my 3 car with you guys and this will be last one ! This last experience i was told rotors were covered until 30k miles since its a lease , i get there and More

by MONTELEONEFRANK18
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Recommend Dealer
No

Other Employees Tagged: Steven Woolfson

Sep 18, 2026

South Shore Nissan responded

We’re truly sorry to hear about your recent experience and understand how frustrating it must have been, especially after choosing us for your third vehicle. We value your continued business and regret that we left you feeling disappointed. We’d appreciate the opportunity to review what happened, including the information you were given regarding the rotors and lease coverage. We want to make sure the situation was properly explained and that any concerns about the diagnosis or warranty coverage are addressed. Please reach out to our management team directly so we can look into your visit and see how we can better assist you. Thank you for bringing this to our attention.

Sep 22, 2026

MONTELEONEFRANK18 responded

Who should i reach out to specifically, ? Because honestly i dont want to waist any more time to get told again i have to pay $550 to resurface my rotors on my 2025 Nissan Murano lease with 16k miles

September 12, 2026

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Service appointment was done in a timely manner with good communication as to the service being done. More

by BRAQUATICMAN
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Recommend Dealer
Yes

Other Employees Tagged: Steven Woolfson

Sep 12, 2026

South Shore Nissan responded

Hearing that your Altima’s service was completed promptly and that you received clear communication means a lot to our service team. Thank you for trusting our service department.

Sep 14, 2026

South Shore Nissan responded

Thank you for your positive feedback! We’re glad to hear your service appointment was completed in a timely manner and that our team kept you well informed throughout the process. We appreciate your business and look forward to assisting you again in the future!

September 12, 2026

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Nissan service was great and fast and easy! Yesenia took the time to hear my concerns for my car. She was very professional, and I would recommend everyone go to Yesenia and Nissan Dealership i More

by Xiomara Campbell
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Woolfson

Sep 12, 2026

South Shore Nissan responded

Knowing you found our service quick and straightforward is very rewarding. We’re proud Yesenia took the time to address your Nissan Altima concerns with professionalism. Your recommendation means a great deal to us.

Sep 14, 2026

South Shore Nissan responded

Thank you so much for the wonderful review! We’re thrilled to hear that your service experience was fast, easy, and that Yesenia took the time to listen to your concerns. We’ll be sure to share your kind words with her and the team. We truly appreciate your recommendation and your business, and we look forward to seeing you again!

September 11, 2026

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Quick courteous service. Will return again in the near future. Thank you for your service More

by justjoan007
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 11, 2026

South Shore Nissan responded

Thank you for your kind review! We’re happy to hear you received quick and courteous service. We truly appreciate your business and look forward to seeing you again in the near future. Thank you for choosing us!

September 10, 2026

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Employee Rating

I got an oil change for $50 It took a little over 1 hour to have completed. More

by RJVARNAS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steven Woolfson

Sep 10, 2026

South Shore Nissan responded

Thank you for taking the time to leave us a review! We’re glad we could provide your oil change at a great value. We appreciate your patience and hope to see you again for your next service!

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