Yesenia Rojas
Yesenia Rojas at South Shore Nissan

Yesenia Rojas | Page 12

Service Advisor

South Shore Nissan

200 Sunrise Highway
Amityville, NY 11701

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4.8
127 Reviews

Dealership Experience

1 yr

Languages Spoken

Spanish Spanish

4.8

127 Reviews

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127 Reviews of Yesenia Rojas

March 29, 2026

Dealership Rating
Employee Rating

I had an appt for an oil change with the knowledge that I was waiting with my vehicle. When I arrived 15 minutes earlier than appt time I saw a long line of cars ahead of mine. The man at the desk didn’t More

by MSGUAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2026

South Shore Nissan responded

Thanks for sharing your thoughts about your experience with South Shore Nissan. We appreciate your business and hope to see you again soon!

March 29, 2026

Dealership Rating
Employee Rating

Clean waiting area. I have been using this dealership since I purchased my car and every time I bought it back for maintenance their service is great and quickly handled More

by JIMENEZELIZABETHRINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2026

South Shore Nissan responded

It’s wonderful to hear the clean waiting area and Yesenia’s attentive service continue to make your Nissan Rogue maintenance quick and stress free. We appreciate your loyalty since purchase. We look forward to supporting your Rogue’s service needs in the future.

March 25, 2026

Dealership Rating
Employee Rating

Excellent service. I was processed immediately. The job was done quickly with minimum wait. A+ More

by Markblue46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Woolfson

Mar 25, 2026

South Shore Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you had a smooth and efficient experience with us. Providing quick, high-quality service with minimal wait time is exactly what we strive for. We truly appreciate your feedback and your A+ rating—it means a lot to our team. We look forward to serving you again!

March 23, 2026

Dealership Rating
Employee Rating

I consider this to be poor service; I have been a customer for over 10 years, and I was not treated well. More

by garciamona06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Drew Faithfull

Mar 23, 2026

South Shore Nissan responded

We’re sorry to hear about your experience. As a customer of over 10 years, we understand your expectations, and it’s concerning to hear that you felt you were not treated well. We appreciate your feedback and thank you for bringing this to our attention.

March 22, 2026

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Employee Rating

Extremely knowledgeable. Friendly, and very accommodating . Clean facility explained how long the wait was and recommended that I should leave my vehicle due to the time it w More

by ALLEVEN1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Woolfson

Mar 22, 2026

South Shore Nissan responded

Thank you for highlighting our team’s expertise and welcoming approach. We’re glad you found the facility clean, appreciated the clear repair timeline, and felt comfortable leaving your Nissan Frontier with us for the work.

Mar 23, 2026

South Shore Nissan responded

Thank you for your kind words! We’re glad to hear you found our team friendly and accommodating, and that we were able to clearly communicate the wait time and offer helpful recommendations for your convenience. Keeping a clean facility and providing transparent, thoughtful service are very important to us. We truly appreciate your feedback and look forward to serving you again in the future!

March 21, 2026

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Employee Rating

I had a great experience at South Shore Nissan! I came in with a nail in my tire and was worried about how long it would take, but they handled everything quickly and professionally. The staff was More

by LATOYAHUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2026

South Shore Nissan responded

Thank you for trusting us with your Honda. We’re glad our team took care of the nail in your tire so quickly and professionally, getting you back on the road without stress. We appreciate your recommendation and look forward to serving you again.

Mar 23, 2026

South Shore Nissan responded

Thank you so much for your wonderful review! We’re thrilled to hear you had a great experience at South Shore Nissan. Dealing with a nail in your tire can be stressful, so we’re glad our team was able to take care of it quickly and professionally to get you back on the road. It’s especially rewarding to know you found our staff friendly, efficient, and easy to work with—that’s exactly the kind of experience we aim to provide every customer. We truly appreciate your recommendation and look forward to helping you again whenever you need us!

March 16, 2026

Dealership Rating
Employee Rating

The dealership is very efficient when working on car. Just when done they pull your car to front and call you 15 minutes later to pay.That was my experience this past Saturday. More

by TIJENC
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Steven Woolfson

Mar 17, 2026

South Shore Nissan responded

Thank you for your feedback! We're glad to hear you found our service team efficient while working on your car. We also appreciate you pointing out the delay in being notified for payment after your vehicle was ready. That’s helpful insight, and we’ll work on improving our communication so the process is smoother and more timely for our customers. We value your visit and hope to provide you with an even better experience next time!

March 16, 2026

Dealership Rating
Employee Rating

Quick and easy. Great explanation. No issues in car being fixed. Only issue was that I was told on the previous oil change that the next one would be free of charge. More

by covatz517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Woolfson

Mar 16, 2026

South Shore Nissan responded

Thank you for highlighting the clear and efficient service on your Nissan Pathfinder. We apologize for the mix-up regarding the complimentary oil change after ownership changed hands. If you have any questions about your service history please let our team know and we look forward to assisting you again.

March 12, 2026

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Employee Rating

Everything was done in a timely manner. The staff was great to deal with and all the work was done. More

by Beeno11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Woolfson

Mar 13, 2026

South Shore Nissan responded

We appreciate you sharing your experience with our service team on your Nissan Rogue. It’s great to hear everything was completed promptly and our staff took good care of you. We’ll be sure Yesenia and Steven know how much you valued their assistance.

Mar 13, 2026

South Shore Nissan responded

Thank you for your great review! We're happy to hear that everything was completed in a timely manner and that our team made the experience easy and pleasant for you. Providing efficient service and quality work is always our goal, so it's wonderful to know we delivered on that for you. We truly appreciate you taking the time to share your feedback and look forward to assisting you again whenever you need us!

March 12, 2026

Dealership Rating
Employee Rating

The service was very good and it was fast. it didnt take too long for my vehicle to be done. More

by ROBINSONPOLANCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2026

South Shore Nissan responded

Thank you for the great review! We're glad to hear you had a positive experience and that our team was able to provide fast and efficient service. We know your time is valuable, so it's great to hear your vehicle was completed quickly while still delivering very good service. We appreciate you choosing us and look forward to helping you again in the future!

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