

Yaser (Jay) Fernandez
Service Director
Brickell Chrysler Dodge Jeep Ram
701 SW 8th St
Miami, FL 33130
Fueled by a lifelong passion for all things automotive, I have spent over 15 years navigating the fast-paced world of the automotive industry. My journey has been driven by a commitment to deliver unparalleled customer service, ensuring that every client feels heard, valued, and supported. Whether troubleshooting complex issues or discussing the latest innovations, I thrive on the challenge of turning concerns into solutions. As a self-proclaimed gearhead, I bring a wealth of hands-on experience and a genuine love for cars to the table, allowing me to forge strong connections with fellow enthusiasts and everyday drivers alike. My mission is to empower customers with knowledge and passion for their vehicles, ensuring every journey is an exciting adventure. Together, we can explore the possibilities that lie ahead!
Read moreIndustry Experience
15 yrs, 11 mos
Languages Spoken
English
Spanish
42 Reviews
Write a Review42 Reviews of Yaser (Jay) Fernandez
September 02, 2025
Best service department in all of Miami! !! Andy was exceptional will definitely be back to see him for all my service needs! !! Andy was exceptional will definitely be back to see him for all my service needs! More
Other Employees Tagged: Anthony Roca, Emmanuel Polanco, David Vega, Jonathan Noda, Fernando Lobos, Lina Morales, Daniel Roman, Dane Walker, Ozzie Nunez
August 07, 2025
Everytime I have visited this location I have received nothing but excellent customer service, and great attention to my concerns. nothing but excellent customer service, and great attention to my concerns. More
Other Employees Tagged: Fernando Lobos , Luis Lara
August 01, 2025
I had a great experience working with Dane at Brickell Dodge. He was professional, knowledgeable, and went out of his way to make sure I was taken care of. From start to finish, the process was smooth and Dodge. He was professional, knowledgeable, and went out of his way to make sure I was taken care of. From start to finish, the process was smooth and stress-free. Dane kept me informed every step of the way and made sure my vehicle was repaired properly and on time. Highly recommend asking for Dane if you need anything done at Brickell Dodge! More
Other Employees Tagged: Dane Walker
July 16, 2025
Excellent experience service department very easy to deal with on time repair completed as promised. with on time repair completed as promised. More
Other Employees Tagged: Daniel Roman
July 13, 2025
No playing around. Tried 3 different dealers, all tried to up sale me. Brickell CDJR kept it true. Giovanni was super easy to work with. Tried 3 different dealers, all tried to up sale me. Brickell CDJR kept it true. Giovanni was super easy to work with. More
Other Employees Tagged: Fernando Lobos , Giovanni Borrome
July 10, 2025
Muchas gracias por su servicio y ayuda estoy súper agradecida siempre recomendaría a amigos y familia su servicio con calidad respeto y profesionalismo agradecida siempre recomendaría a amigos y familia su servicio con calidad respeto y profesionalismo More
Other Employees Tagged: Fernando Lobos , Nick Rivera
July 09, 2025
Purchaed a 2021 Jeep GC L Limited at an offsite sale in Port Charlotte. Had for a couple days when I realized the motor mounts were bad and needed to be replaced. After some missed communications, they Port Charlotte. Had for a couple days when I realized the motor mounts were bad and needed to be replaced. After some missed communications, they came through big time, picking up and dropping my car off from About 45 minutes away and Not only repaired the mounts but also an oil leak. Once I got to the right people, they were stellar. After this interaction, i definitely recommend them and will consider them for my next vehicle. Huge shoutout to Jay Fernandez for all his assistance!! More
July 01, 2025
Nice,good people nice place exelente work people very friendly good comunication, supervisors very nice and explain everything hapen with the vehicle friendly good comunication, supervisors very nice and explain everything hapen with the vehicle More
Other Employees Tagged: Fernando Lobos
June 30, 2025
Dealerships was impressive and very different from the standard car place you see in every street. standard car place you see in every street. More
Other Employees Tagged: Fernando Lobos