Yankiel Vilches
Yankiel Vilches at Wayne Akers Ford

Yankiel Vilches | Page 36

Service Advisor

Wayne Akers Ford

2010 10th Avenue North
Lake Worth, FL 33461

Contact Me
4.6
365 Reviews

Dealership Experience

3 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.6

365 Reviews

Write a Review

365 Reviews of Yankiel Vilches

October 07, 2022

Dealership Rating
Employee Rating

My car only need change the turbo, but the diagnostic was change engine. I’m sorry More

by Leslie Seymour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2022

Wayne Akers Ford responded

Thank you, Leslie. Your feedback has been provided to the team and they will be following up with you directly. Enjoy the day.

October 04, 2022

Dealership Rating
Employee Rating

Excellent attention, inspection of car and fast service, Solve the problems that I had in my car. More

by Camilolgn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 04, 2022

Wayne Akers Ford responded

Great to see you back again, Camilo! Enjoy the day.

September 27, 2022

Dealership Rating
Employee Rating

The experience was just great. From the call to make an appointment to when I went to pick my car up. The service guy was very helpful and friendly and the cashier was a sweethear More

by Guillermo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Selena Cellich

Sep 28, 2022

Wayne Akers Ford responded

Your endorsement is appreciated, Guillermo. Enjoy the day.

September 23, 2022

Dealership Rating
Employee Rating

Friendly service advisor and did everything he said he would in a timely way, thanks Jack More

by y
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 23, 2022

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 22, 2022

Dealership Rating
Employee Rating

The people there are friendly and fast and made everything there fast and simple about all the information I need for my truck More

by omar.medina02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Buchanan

September 22, 2022

Dealership Rating
Employee Rating

Great service all around quick and easy to understand paper work will come back again. More

by Yankiel Amaya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2022

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

September 03, 2022

Dealership Rating
Employee Rating

I was there for an oil change, and it was done within an hour, like I was told. I was very satisfied. More

by SHASTRIKED
Customer Service
Recommend Dealer
Yes
Sep 06, 2022

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 02, 2022

Dealership Rating
Employee Rating

I’m still waiting on my call back. I had made an appointment for an oil change, the camera recall and to get an estimate on my window. All I got was the oil change and tires rotated. T More

by BOSENOCENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2022

Wayne Akers Ford responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this review with the requested information. We hope to hear back from you soon.

August 27, 2022

Dealership Rating
Employee Rating

Muy excelente servicio y atención al cliente lo tratan de una manera excepcional el servicio es único 100% recomendado los empleados te tratan de una manera agradable y amable felicidades a los empleados de More

by SAM.GO02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Buchanan, Danielle Mcdiarmid, Yerika Villa, Theresa Jardin , Erik Hoffman, Alyssa Malave, Joshua Nieves, Carlene Pool, Marie-Carla Tabuteau

Aug 29, 2022

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

August 26, 2022

Dealership Rating
Employee Rating

Very happy the service center was able to diagnose and solve my vehicles problem. Thanks again Wayne Akers Ford service center! More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Buchanan , Gideon mechanic/ service technician (5 stars)

Aug 26, 2022

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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