Yamil Negron

My first and so far only visit, but Yamil was very helpfull found what I was looking. Explained what I needed to know and made it easy. I liked the friendly ,casual atmosphere of the dealers helpfull found what I was looking. Explained what I needed to know and made it easy. I liked the friendly ,casual atmosphere of the dealership. More

by CAYUK Verified Customer Verified Customer

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One of the best car buying experiences I have ever had in quick got the deal I wanted and out the door, very professional. quick got the deal I wanted and out the door, very professional. More

by sheltonhellas Verified Customer Verified Customer

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Entire vehicle review and purchase process was excellent. Yamil did a great job (and was very patient) explaining every feature of the Pinnacle. There was no high pressure sales as most dealerships still att Yamil did a great job (and was very patient) explaining every feature of the Pinnacle. There was no high pressure sales as most dealerships still attempt. The total time at the dealership was about 3 hours. Truly incredible purchase experience. Heartily recommend Yamil and this dealership. More

by tjmajava Verified Customer Verified Customer

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Very satisfied with the deal they gave me Charles was a breeze to work with and did a great job breeze to work with and did a great job More

by davehardee Verified Customer Verified Customer

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I just feel it took to long to finish deal. It needs to be quicker. It needs to be quicker. More

by g.boston Verified Customer Verified Customer

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Had a very good experience buying my truck from CDJR and my salesman Nathan Navarro did an awesome job explaining everything to me.He was very knowledgable and a real asset for the dealership,because of his my salesman Nathan Navarro did an awesome job explaining everything to me.He was very knowledgable and a real asset for the dealership,because of his ambition to go above and beyond to make my sale happen quickly.I will be buying my next vehicle with CDJR. More

by BRIANRHODES317 Verified Customer Verified Customer

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Great service and good experience overall. I went in with a purpose and they ensured I got what I came in for. I went in with a purpose and they ensured I got what I came in for. More

by cwhit4gator Verified Customer Verified Customer

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I received a flyer in the mail with trade in incentives. On July 26th I went to the dealership to look at the possibility of trading in my leased Compass. I met with Yamil Negron and started looking to purc On July 26th I went to the dealership to look at the possibility of trading in my leased Compass. I met with Yamil Negron and started looking to purchase a new Grand Cherokee. My wife and I then decided to trade in our car and purchase a 2025 Grand Cherokee. During the sales process I told Yamil that I did not want the Premium Protection package and he told me that if I did not get the package I would lose certain warranties. We were there for over 6 hrs to complete the sale. The finance process with Mike Allen was very confusing using the giant desk top screen. After signing all the documents we were given a short lesson from Yamil on the vehicle operation and we left the dealership. I was never explained any of the numbers or the actual purchase price of the vehicle. I was not given the thumb drive with all my paperwork. I met with Yamil several weeks later to try and get the thumb drive and waited over 45 minutes for assistance. I person noticed me sitting there and asked if he could help, His name was Waseem. He sat down with me and I tried to express my concerns about the bad buying experience I had. I also asked why I was charged $599.00 for floor mats that i didn't get.When I told him that the same floor mats were around $130 in the parts department he said we have to make a profit. Why does the dealership over charge for the mats? After finally getting the thumb drive I was able to look at all the numbers that I didn't get to see, I was not happy. During the sales process I should have been told the numbers. After that I did speak with Frank Maiorino to try and get answers, He advised he would get the floor mats installed after having to order them. Several days later I was contacted by Ashley Szepesi to have the floor mats installed after being ordered, she was very helpful. I expressed my concerns to her and she sent me back to Yamil. Yamil could not explain or answer any of my question. His only reply was 'You signed the paperwork" That was my biggest regret. This was the worst experience I have ever had in purchasing a vehicle. it would have been nice to sit down with someone and try to resolve some of my issues. These are still unanswered questions: Why was I charged the sticker price not the advertised web price? Why did it take two weeks to get my thumb drive? Why were the floor mats $599.00 not the lower price at the parts department? Why was the Premium package not removed from the total price of the vehicle? Why was no explanation given about pricing during the process? More

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I loved the communication for my service. Included videos of what they found. Awesome staff and facility Included videos of what they found. Awesome staff and facility More

by kev0 Verified Customer Verified Customer

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Had a good experience with this dealership although it took a while they stayed late and accommodated my needs I feel like they went above and beyond so thank you for all you did took a while they stayed late and accommodated my needs I feel like they went above and beyond so thank you for all you did More

by gregorynichols211 Verified Customer Verified Customer

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