Yadira Kauffman

Horrible service, the service manager is the worse. Service center is not organized, staff eating while working with customers. Service center is not organized, staff eating while working with customers. More

by Tommy Verified Customer Verified Customer

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Banister Ford values our Military Service and always completes their work in an efficient and competent manner. completes their work in an efficient and competent manner. More

by chris99corliss Verified Customer Verified Customer

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Very bad experience! The service department is not trustworthy and I feel like I was not treated as a valuable customer The service department is not trustworthy and I feel like I was not treated as a valuable customer More

by MCCOYHUNTERCRYSTAL Verified Customer Verified Customer

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Out of all dealerships I dealt with if I had to pick a winner, it would be Banister Ford the Service appointments are prompt Service department knowledgeable, and will explain everything down to the detai winner, it would be Banister Ford the Service appointments are prompt Service department knowledgeable, and will explain everything down to the detail also, sales department made you feel right at home. No pressure. thank you Shana Jefferson. I will recommend you to everyone. I know that’s looking for a car. everyone I dealt with I was very pleased and satisfied Even down to when your car was done being service you will get a call requiring how was your service when it comes to your car thank you Miss Cheryl for the call all I can say is well done every department of Banister Ford More

by JEROMEHALLSR28 Verified Customer Verified Customer

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Everything about this establishment need to be worked on from all levels. Nothing they say is true in the business is bad. from all levels. Nothing they say is true in the business is bad. More

by ROMMELLT9 Verified Customer Verified Customer

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The manager was very rude towards the end of my purchase,she is and was very unprofessional! purchase,she is and was very unprofessional! More

by WILLIAMALLEN1981 Verified Customer Verified Customer

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Notice quite a few changes since Banister have taken over..... I knew all my Service people. over..... I knew all my Service people. More

by WJA3094 Verified Customer Verified Customer

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Awesome service highly recommended staff is always very helpful and professional. They really take care of their customers. I am always amazed at how they pay attention to details and go out of their way t helpful and professional. They really take care of their customers. I am always amazed at how they pay attention to details and go out of their way to make sure your satisfied. More

by GOLDTREE2 Verified Customer Verified Customer

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Poor customer service advisors with attitude and management can’t handle the business either the service dept or sales they’re lacking good judgement when issues arise I’ve been a Ford customer for management can’t handle the business either the service dept or sales they’re lacking good judgement when issues arise I’ve been a Ford customer for many years this year that stops More

by TANYASWBU Verified Customer Verified Customer

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Horror Customer Service. Incompetent Employees. Horrible General Management and Managers. Do NOT take your vehicle to Bannister Ford. Incompetent Employees. Horrible General Management and Managers. Do NOT take your vehicle to Bannister Ford. More

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