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Yadira Kauffman
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Yadira Kauffman
Customer Relations Director
Banister Ford of Marlow Heights
5000 Auth Rd.
Marlow Heights, MD 20746
31 Reviews
31 Reviews
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31 Reviews of Yadira Kauffman
November 06, 2024
Horrible service, the service manager is the worse. Service center is not organized, staff eating while working with customers. Service center is not organized, staff eating while working with customers. More
by Tommy
Verified CustomerOther Employees Tagged: Bobby Gray
May 31, 2023
Very bad experience! The service department is not trustworthy and I feel like I was not treated as a valuable customer The service department is not trustworthy and I feel like I was not treated as a valuable customer More
by MCCOYHUNTERCRYSTAL
Other Employees Tagged: Carlos Scott
March 28, 2023
Out of all dealerships I dealt with if I had to pick a winner, it would be Banister Ford the Service appointments are prompt Service department knowledgeable, and will explain everything down to the detai winner, it would be Banister Ford the Service appointments are prompt Service department knowledgeable, and will explain everything down to the detail also, sales department made you feel right at home. No pressure. thank you Shana Jefferson. I will recommend you to everyone. I know that’s looking for a car. everyone I dealt with I was very pleased and satisfied Even down to when your car was done being service you will get a call requiring how was your service when it comes to your car thank you Miss Cheryl for the call all I can say is well done every department of Banister Ford More
by JEROMEHALLSR28
Other Employees Tagged: Chris Oyedeji, Shana Jefferson, Sharon Wilson, Carlos Scott , Ali hadi General sales manager/ Ashley Dalton service advisor/Amir Taghi finance manager/
March 05, 2023
Everything about this establishment need to be worked on from all levels. Nothing they say is true in the business is bad. from all levels. Nothing they say is true in the business is bad. More
by ROMMELLT9
Other Employees Tagged: Sajjad Ali, Devron Stevenson, Tim Lopez, Tim Baig
January 05, 2023
Notice quite a few changes since Banister have taken over..... I knew all my Service people. over..... I knew all my Service people. More
by WJA3094
Other Employees Tagged: Bobby Gray, Joe Hammett , Jeff Johnson Car Sales
November 30, 2022
Awesome service highly recommended staff is always very helpful and professional. They really take care of their customers. I am always amazed at how they pay attention to details and go out of their way t helpful and professional. They really take care of their customers. I am always amazed at how they pay attention to details and go out of their way to make sure your satisfied. More
by GOLDTREE2
Other Employees Tagged: Bobby Gray, Chris Oyedeji , Michael Moore, Carlos
October 14, 2022
Poor customer service advisors with attitude and management can’t handle the business either the service dept or sales they’re lacking good judgement when issues arise I’ve been a Ford customer for management can’t handle the business either the service dept or sales they’re lacking good judgement when issues arise I’ve been a Ford customer for many years this year that stops More
by TANYASWBU
Other Employees Tagged: Bobby Gray, Joe Hammett, Jerry Petro, Chris Oyedeji
October 10, 2022
Horror Customer Service. Incompetent Employees. Horrible General Management and Managers. Do NOT take your vehicle to Bannister Ford. Incompetent Employees. Horrible General Management and Managers. Do NOT take your vehicle to Bannister Ford. More
by Ygmichaels
Other Employees Tagged: Bobby Gray, Sonny Betancourt, Evelyn Betancourt, Sherrill Smith, Devron Stevenson, Chris Oyedeji, Shana Jefferson, Tim Lopez
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