Xiaoxing He
Xiaoxing He at McCombs Ford West
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Xiaoxing He

Finanace Manager

McCombs Ford West

7111 NW Loop 410
San Antonio, TX 78238

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4.8
67 Reviews

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Cantonese Cantonese

English English

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4.8

67 Reviews

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67 Reviews of Xiaoxing He

October 30, 2024

Dealership Rating
Employee Rating

SETH FONTENOT helped me get the absolute, exact vehicle I wanted and we got everything signed, sealed and delivered in record time. If you need a good rep who doesnt xx around and gets you what your looking More

by Ford addict
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: SETH FONTENOT

Oct 30, 2024

McCombs Ford West responded

It's great that Seth could get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing McCombs Ford West!

October 26, 2024

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Employee Rating

We stopped by this morning around 10am , just to look around after I had reviewed vehicles on the website. We are now leaving with a 2023 Palisade our Salesman Juan was amazing, he listened to what we More

by Trusstme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Guerrero, Jarvin Lucas

Oct 27, 2024

McCombs Ford West responded

Joey and John, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Juan and our team, and we look forward to working with you again. Congratulations on your on your new Palisade

October 13, 2024

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Sales people and financials were very personable. They continued to make it clear customer service was their top priority! More

by s.gonzales04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristo Mendoza

Oct 14, 2024

McCombs Ford West responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

September 30, 2024

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Exelente servicio ,en mi caso hablo español me atendió Cristo Mendoza quien tiene mucha paciencia y exelente negociación me fui con vehículo que sobre paso mis expectativas.muchisimas Gracias. More

by Juanchavez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristo Mendoza, Ruben Hernandez , Brandon Reyna

Sep 30, 2024

McCombs Ford West responded

Juan, we are so glad that Cristo had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

September 25, 2024

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We stopped by to take a look at a new truck today, the gentleman Juan took care of us, he was happy to keep letting us test out different trucks until we found the one that was right for us. Overall a gre More

by rob.moncivaiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Guerrero , Brandon - Sales Manager

Sep 26, 2024

McCombs Ford West responded

Thanks for sharing your thoughts about your experience with Juan here at McCombs Ford West. Congratulations on your new truck! We appreciate your business and hope to see you again soon!

September 19, 2024

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I am completely satisfied with the expedited service and care we received with our purchase it was a very smooth transaction and we couldn’t be more happy with the vehicle and our salesman More

by ari0787
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shayan Goodarzi, Curtis Finley

Sep 19, 2024

McCombs Ford West responded

Here at McCombs Ford West, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 18, 2024

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Employee Rating

John Gray was very easy to work with ! He was very nice, friendly, & very knowledgeable! John made us feel like a priority and was a very genuine, down to earth gentleman! Our experience More

by GMRS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Gray, Jarvin Lucas , Sidney

Sep 18, 2024

McCombs Ford West responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at McCombs Ford West are glad to have you as a customer.

September 14, 2024

Dealership Rating
Employee Rating

Juan is always courteous, attentive and has very good customer service. This is my 3rd vehicle purchase from him and he is a primary reason I continue to come back. Thank you for your hard work Juan. More

by Tbutler1122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Abdel, Juan Guerrero , Brandon (management)

Sep 16, 2024

McCombs Ford West responded

It's great to hear that Juan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McCombs Ford West!

September 13, 2024

Dealership Rating
Employee Rating

We appreciate Pesci & Cristo’s ethical work in helping us get a second truck. This is a big upgrade for us. Low mileage and newer truck. Ask for them! More

by Lakarramelove86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 13, 2024

McCombs Ford West responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new truck. We truly appreciate your feedback.

September 08, 2024

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Employee Rating

I purchased my third vehucle, a Bronco Raptor, from Curtis Finley and the team at McCimbs Ford West. The service is always impeccable and they go out of their way to satisfy me and my family. The pro More

by Vsqzj2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Finley

Sep 09, 2024

McCombs Ford West responded

It's great to hear that Curtis and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McCombs Ford West!

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