Xavier Troupe
Xavier Troupe at Russ Darrow Kia of Waukesha
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Xavier Troupe

Product Specialist

Russ Darrow Kia of Waukesha

2141 E Moreland Blvd
Waukesha, WI 53186

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4.6
30 Reviews
4.6

30 Reviews

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30 Reviews of Xavier Troupe

April 20, 2025

Dealership Rating
Employee Rating

Excellent service and Xavier was awesome teaching me all about my new car. That is why I always go back to Russ Darrow Kia More

by SNACKERG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 21, 2025

Russ Darrow Kia of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Waukesha. Brandon McGahee brandon.mcgahee@russdarrow.com

April 09, 2025

Dealership Rating
Employee Rating

Salesperson was amazing and went out of the way to help us out. Recommend him again. More

by BBEYER273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Russ Darrow Kia of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Brandon McGahee brandon.mcgahee@russdarrow.com

March 23, 2025

Dealership Rating
Employee Rating

Great people, easy process that got us to the car our family was looking for More

by CMADSEN088
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon McGahee

Mar 24, 2025

Russ Darrow Kia of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon McGahee brandon.mcgahee@russdarrow.com

March 23, 2025

Dealership Rating
Employee Rating

No hassle, great people to work with. No xx and got the car our family was looking for More

by CMADSEN088
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon McGahee

Mar 24, 2025

Russ Darrow Kia of Waukesha responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Kia of Waukesha! Brandon McGahee brandon.mcgahee@russdarrow.com

March 19, 2025

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Employee Rating

Horrible experience . I would never buy a car or recommend this dealership. Bait and switch. More

by wingertjamie
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nathan Blaser

February 28, 2025

Dealership Rating
Employee Rating

This was the first time buying a car on my own and I had a fantastic experience! Xavier was busy with another customer when I arrived, but he promptly had another sales associate, Marcus, help me out. No More

by JDreger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus (Kain) Hankins , Nathan Blaser

Mar 03, 2025

Russ Darrow Kia of Waukesha responded

Thank you for your kind review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Waukesha. Brandon McGahee brandon.mcgahee@russdarrow.com

January 31, 2025

Dealership Rating
Employee Rating

Very friendly and wants you to be happy with your choices. No pressure to buy. More

by SPARKLITONE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Ziegler

Feb 02, 2025

Russ Darrow Kia of Waukesha responded

Thank you so much for choosing Russ Darrow Kia of Waukesha! Please let us know if we can be of any more assistance. Brandon McGahee brandon.mcgahee@russdarrow.com

January 26, 2025

Dealership Rating
Employee Rating

Greg and Brandon were very professional, gave me various options and choices. I am pleased with my purchase and will be back in the future if KIA offers a solid vehicle. Dynasty who was the initial contac More

by SCOTTRBRUNI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon McGahee, Gregg Kasper , Nathan Blaser

Jan 27, 2025

Russ Darrow Kia of Waukesha responded

Scott, It's great to hear that Greg, Brandon, and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Kia of Waukesha! Brandon McGahee brandon.mcgahee@russdarrow.com

January 22, 2025

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Employee Rating

Feels very comfortable when dealing with the staff. They remember my name and make sure I am comfortable during my stay. More

by roximom06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Cardinal, Brandon McGahee, Gildardo Esquivel , Nessiah Fann

Jan 22, 2025

Russ Darrow Kia of Waukesha responded

Roxi, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon McGahee brandon.mcgahee@russdarrow.com

January 13, 2025

Dealership Rating
Employee Rating

The vehicle was ready to test drive at my appointed time. Xavier was friendly and able to answer questions about the car. They were willing to deal only a little bit on the price. Once I decided to purcha More

by SPAR0HWK
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Ziegler, Ben Artymowski

Jan 13, 2025

Russ Darrow Kia of Waukesha responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Brandon McGahee brandon.mcgahee@russdarrow.com

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