Xavier Diaz
Service Advisor
Holman Honda of Ft. Lauderdale
12 East Sunrise Blvd
Fort Lauderdale, FL 33304
10 Reviews
Write a Review10 Reviews of Xavier Diaz
September 30, 2023
Xavier was very attentive and provided excellent service. My car was completed in a timely manner and I always appreciate the video of the inspection the mechanic does on my car. They only recommend what I n My car was completed in a timely manner and I always appreciate the video of the inspection the mechanic does on my car. They only recommend what I need and never try to sway me in to anything else. More
August 30, 2023
I could not be happier with my experience at Holman Honda. I was a little annoyed getting to Fort Lauderdale with the traffic, but my service experience made it all worth it! Xavier was knowledgeable Honda. I was a little annoyed getting to Fort Lauderdale with the traffic, but my service experience made it all worth it! Xavier was knowledgeable and friendly. He had a loaner vehicle waiting for me and had checked prior to my arrival that everything I needed done was covered under my warranty or service contract. Absolutely amazing experience - just like my purchasing experience. Will absolutely recommend this dealership and I will most certainly be back for my next service visit. More
July 12, 2023
Have always had my 2016 CR-Z serviced at Holman Honda for 5 years. My car broke down on June 12th. I managed to coax the car to the dealership after work. They called a day or 2 later and said an engine part 5 years. My car broke down on June 12th. I managed to coax the car to the dealership after work. They called a day or 2 later and said an engine part has failed. The car is not reliable to drive. It has under 50,000 miles. I asked about a loaner car and they said "they were all being used ". But weeks have gone by and they say I'm on a "high priority" list, the part is back ordered WITH NO ESTIMATE OF WHEN! I understand this post covid world and supply issues. But it has now been more than 4 weeks with no car, I have to pay for a Lyft to go to work, still no estimate of when, and when I asked for a loaner car for a week to do errands, medical contents, etc. SoO asked to get a loaner for 1 week to get caught up on errands, and they replied "Honda will not cover a rental car for back ordered parts". This is miserable. Honda does not stand behind their cars. I even missed a vacation day trip that I purchased entry tickets for 3 months ago, that was non-refundable. Holman has left me feeling like a left over problem that just don't want to deal with. Very disappointed in the treatment of a long time customer. And the Lyft costs are draining my bank accounts at $150+ a week. If you have a choice, go elsewhere. More
June 09, 2023
My experience with Xavier was awesome. He was helpful from the time I walked in the door all the way to the end of the servicing of my vehicle. Thank you Xavier Diaz for your exceptiona He was helpful from the time I walked in the door all the way to the end of the servicing of my vehicle. Thank you Xavier Diaz for your exceptional customer service, excellent communication and your ability to resolve the issue with my truck. More
May 04, 2023
I wanted to take a moment to thank Xavier Diaz for the exceptional customer service you provided during my recent visit to Holman Honda. His commitment to going above and beyond for your customers is trul exceptional customer service you provided during my recent visit to Holman Honda. His commitment to going above and beyond for your customers is truly impressive, and I cannot express my gratitude enough. From the moment I walked through the door, he greeted me with a warm smile and made me feel welcomed. He took the time to listen to my concerns and addressed them in a timely and efficient manner. His attention to detail and willingness to answer all of my questions put me at ease and made the entire experience stress-free. Xavier's knowledge of the products and services offered at Holman Honda is remarkable. Also, having the keen ability to explain the various features and options helped me to make an informed decision about the services my vehicle needed. Xavier truly went above and beyond to ensure that I had all the information I needed to make the best decision for myself. His dedication to customer service is truly remarkable, and it is clear that he takes pride in his work. I appreciate the time he took to ensure that I was satisfied with my servicing and the follow-up communication to ensure that everything was going well. More
November 28, 2022
Honda was very efficient and no exactly what they I did not have to eat long for my car I was very happy with the service and care I will recommend my friend to Honda not have to eat long for my car I was very happy with the service and care I will recommend my friend to Honda More
Other Employees Tagged: Eddy Milleret, Mark Greene , Teddy Rodriguez Jr, Frank Salazar