Xavier Ascencio
Xavier Ascencio at Advantage Toyota Valley Stream

Xavier Ascencio

Service Manager

Advantage Toyota Valley Stream

400 W Sunrise Highway
Valley Stream, NY 11581

Contact Me
4.3
248 Reviews

Xavier "X" Ascencio

Dealership Experience

18 yrs, 5 mos

Industry Experience

24 yrs, 7 mos

Specialties & Trainings

service

fixedops

View more specialties & trainings

Languages Spoken

English English

Spanish Spanish

Employee Video

4.3

248 Reviews

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248 Reviews of Xavier Ascencio

January 31, 2026

Dealership Rating
Employee Rating

They had guys working on my car who didn't know how to fix my car More

by fleuryj979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 02, 2026

Advantage Toyota Valley Stream responded

Thank you for sharing your concern. We’re very sorry to hear about this experience - that’s certainly not the level of care or expertise we aim to provide. Please feel free to reach out to us directly so we can better understand what happened and work toward a resolution.

October 17, 2025

Dealership Rating
Employee Rating

Excellent team of service professionals. Margie Bonel, Service Advisor kept me updated and called when the vehicle was ready for pick up. Thank you. PK More

by RAPALPK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Margie Bonel

Oct 20, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience and recognizing Margie Bonel and our service team. It’s wonderful to know you felt well-informed throughout your visit and that everything went smoothly. Your feedback is truly appreciated.

October 08, 2025

Dealership Rating
Employee Rating

It was is my dream to buy a brand new car. Toyota let me realize my dream. Even if the rate is a little high, I am working hard to be up to date. God bless you all! More

by MACEUSF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2025

Advantage Toyota Valley Stream responded

Congratulations on your new car! We’re so happy to have been a part of helping you achieve your dream - it means the world to us. Thank you for your kind words and positivity. Wishing you many miles of happiness and safe driving ahead.

September 27, 2025

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Everyone treats Everyone with respect They are very pleasant The waiting is comfortable Is entertaining with television, coffee, beverage, snacks, You can see what they doing to your car while yo More

by sara.enid0633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lakeem Burris

Sep 29, 2025

Advantage Toyota Valley Stream responded

Thank you so much for your wonderful feedback and for sharing your experience. It's great to hear that you enjoy the comfortable waiting area and amenities, and that our team's friendliness makes each visit special. We're truly honored to be your preferred dealership and appreciate you making the trip from the Bronx to see us.

September 22, 2025

Dealership Rating
Employee Rating

Great service you be in and out and they do good work on your car More

by KEVINDAWSON00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2025

Advantage Toyota Valley Stream responded

Thanks for the great review! We’re glad to hear you had a smooth experience and that the team provided quick, quality service on your car. We appreciate your support and look forward to helping you again!

August 02, 2025

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Employee Rating

I recently took my car to Advantage Toyota Valley Stream for service, and I couldn’t be happier with the experience! The staff was incredibly friendly and attentive, making me feel valued as a customer. The More

by Thought27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Zollinger, Margie Bonel , James Dussap

Aug 04, 2025

Advantage Toyota Valley Stream responded

Thank you so much for sharing your experience and kind words. It's wonderful to hear that you felt valued and well-informed throughout your visit. The team strives to provide attentive, transparent service, and feedback like yours means a lot. We're grateful for your recommendation and look forward to welcoming you again whenever you need automotive care.

May 18, 2025

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Employee Rating

I have been going to Advantage Toyota since 2012, they are the BEST dealership in town. More

by peppa45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2025

Advantage Toyota Valley Stream responded

Thank you! We appreciate your loyalty since 2012 and are delighted to be considered the best dealership in town by you. We look forward to continuing to serve you in the future.

May 06, 2025

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Employee Rating

I had to have an oil change and a tire rotation and multi point inspection and I always have my car serviced there. It always goes well but this time the wait was 2 hours which was very long because I come f More

by misclean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2025

Advantage Toyota Valley Stream responded

We apologize for the longer-than-usual wait time during your recent visit, as we understand how valuable your time is and how inconvenient it can be to wait longer than expected. Your feedback is important to us, and we appreciate your patience and understanding.

April 15, 2025

Dealership Rating
Employee Rating

My experience with advantage toyota at vally stream was excellent and staff was very helpful More

by persaudkavin87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Cobbs

Apr 16, 2025

Advantage Toyota Valley Stream responded

Thank you for the five-star review! It's wonderful to hear that our staff at Advantage Toyota in Valley Stream were able to assist you effectively. We truly appreciate your kind words and look forward to serving you again in the future.

March 28, 2025

Dealership Rating
Employee Rating

Dealership has been working with me to solve an issue on the day I picked up my Corolla cross. Management has been really great especially Ross F and Xavier. More

by alicealioop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ross Finkelstein

Mar 31, 2025

Advantage Toyota Valley Stream responded

Thank you for rating Advantage Toyota. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience.

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