Xavier Ascencio
Service Manager
Advantage Toyota Valley Stream
400 W Sunrise Highway
Valley Stream, NY 11581
Xavier "X" Ascencio
Read moreDealership Experience
16 yrs, 11 mos
Industry Experience
23 yrs, 1 mo
Languages Spoken
English
Spanish
Employee Video
218 Reviews
Write a Review218 Reviews of Xavier Ascencio
September 08, 2024
I truly don't have enought time to explain the levels of customer service that keeps me coming back and back to this location so that my car can be serviced and I can have a piece of mind that it is in capa customer service that keeps me coming back and back to this location so that my car can be serviced and I can have a piece of mind that it is in capable hands. This level of comfort is from the supervisor Xavier Ascencio who goes out of his way to keep customers informed of the process and the representative Margie Bonel who truly take ownership of her professional relationships with her clients by keeping an open line of communication with them in regards to the process of the service plan. Excellent service!!!! More
Other Employees Tagged: Margie Bonel , Margie Bonel, Xavier Ascenio
August 29, 2024
Thank you very much you got me in and out in the right time. I am so happy to get my service done. time. I am so happy to get my service done. More
Other Employees Tagged: William Baumgardner, Travis Cobbs
August 22, 2024
Regular maintenance is very reliable. I wish it took less than two hours of waiting but otherwise I'm perfectly pleased. Everyone is very nice. . I wish it took less than two hours of waiting but otherwise I'm perfectly pleased. Everyone is very nice. . More
Other Employees Tagged: Frantz Casimir, Travis Cobbs
August 22, 2024
Professional, respectful. They treated me as a value customer. Left with confidence and satisfaction. Excelsior! They treated me as a value customer. Left with confidence and satisfaction. Excelsior! More
Other Employees Tagged: Andy Zollinger, Frantz Casimir, William Baumgardner, Travis Cobbs, Akin Dixon, Margie Bonel, Celine Zollinger
August 18, 2024
There was a lack of communication and professionalism. Paying $450 for one key was not explained to me. After receiving my car I went back in to ask the representative if I was only getting one key and he Paying $450 for one key was not explained to me. After receiving my car I went back in to ask the representative if I was only getting one key and he said “ yes, you only get two keys with a new car” and then went back to work on his computer. More
August 12, 2024
Very impressive Service Department of Advantage Toyota, Valley Stream, NY 11580 where you get attention, sorting out solutions of problems of your vehicle and quick service. All tributes to the team & thei Valley Stream, NY 11580 where you get attention, sorting out solutions of problems of your vehicle and quick service. All tributes to the team & their manager. The hospitality is amazing !! I will give them 10/10. 🏆🏆🏆 More
Other Employees Tagged: Andy Zollinger, Frantz Casimir, William Baumgardner, Travis Cobbs, Akin Dixon, Margie Bonel, Celine Zollinger
August 06, 2024
I have nothing but praises to say about Margie Bonel and Xavier Ascencio. They both are amazing examples of the type of customer service that Toyota gives to their customers by always going above and beyon Xavier Ascencio. They both are amazing examples of the type of customer service that Toyota gives to their customers by always going above and beyond to make me comfortable with the process and that my vehicle is always in capable hands. I will always recommend this location to family and friends. Keep up the good work. More
Other Employees Tagged: Travis Cobbs, Margie Bonel