Xavier Ascencio
Xavier Ascencio at Advantage Toyota Valley Stream
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Xavier Ascencio

Service Manager

Advantage Toyota Valley Stream

400 W Sunrise Highway
Valley Stream, NY 11581

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4.4
240 Reviews

Xavier "X" Ascencio

Dealership Experience

17 yrs, 6 mos

Industry Experience

23 yrs, 8 mos

Specialties & Trainings

service

fixedops

View more specialties & trainings

Languages Spoken

English English

Spanish Spanish

Employee Video

4.4

240 Reviews

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240 Reviews of Xavier Ascencio

March 28, 2025

Dealership Rating
Employee Rating

Dealership has been working with me to solve an issue on the day I picked up my Corolla cross. Management has been really great especially Ross F and Xavier. More

by alicealioop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ross Finkelstein

Mar 31, 2025

Advantage Toyota Valley Stream responded

Thank you for rating Advantage Toyota. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience.

March 22, 2025

Dealership Rating
Employee Rating

When I went to pickup my vehicle I found service representative gave me wrong key. I was so surprised and feel so unsafe for my vehicle. You should careful about key handling. More

by ramonpress
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Mar 24, 2025

Advantage Toyota Valley Stream responded

Thank you for bringing this to our attention. We apologize for the mix-up with your vehicle key and understand your concerns. Your experience is important to us, and we are committed to ensuring the safety and satisfaction of all our customers.

March 20, 2025

Dealership Rating
Employee Rating

General manager very accommodating and helpful . He is currently working on a small issue for me More

by alicealioop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ross Finkelstein, Tanver Ahmed

Mar 24, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your positive experience with our general manager. We're glad to hear that you found the assistance helpful and accommodating. Your satisfaction is important to us, and we appreciate your feedback.

March 17, 2025

Dealership Rating
Employee Rating

HORRIBLE! FIVE HOURS OF WAITING FOR A MAINTENANCE APPOINTMENT. WALKED IN AT 8AM WALKED OUT AT 1:15 - HORRIBLE EXPERIENCE! CHECK OUT STAFF WERE RUDE AND O More

by chariot320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 19, 2025

Advantage Toyota Valley Stream responded

Thank you for sharing your experience with us. Your feedback is important, and we will be addressing these concerns with our team to ensure a better experience for all our customers in the future. Please contact us at wecare@aagny.net to discuss this matter further.

February 25, 2025

Dealership Rating
Employee Rating

I have used this service unit for many years and they have always done a great job of caring for my vehicle. More

by vas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 23, 2025

Dealership Rating
Employee Rating

The service provider was kind. But it’s a pretty long wait even when you have an appointment. Just went in for inspection. They said it takes a few mins but I had to wait for the p More

by KEANNE.HORSFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Advantage Toyota Valley Stream responded

Thank you for taking the time to leave your feedback, Keanne. We appreciate your kind words about our service provider. We apologize for the longer than expected wait time during your recent visit for an inspection. Your suggestion of coming in early in the morning is noted and we will strive to improve our wait times in the future.

February 22, 2025

Dealership Rating
Employee Rating

They were fast, hospital, oh man I was offered drinks snacks I will never hesitate to be serviced by them I’m glad I have a place I can go where I trust them More

by goodgirl1045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Advantage Toyota Valley Stream responded

Thank you for your kind words! We are thrilled to hear that you had a positive experience with us and felt well taken care of during your visit. We appreciate your trust in us and look forward to serving you again in the future.

February 20, 2025

Dealership Rating
Employee Rating

She was pleasant, professional and attentive to my concerns. An excellent representative of Toyota service More

by MORAHSHOLLAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Advantage Toyota Valley Stream responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that our representative provided you with excellent service. Your feedback is greatly appreciated.

January 21, 2025

Dealership Rating
Employee Rating

Excellent service both with scheduling service and providing the service. The staff is courteous and friendly. More

by MFAGBEMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 30, 2024

Dealership Rating
Employee Rating

They made spend the money that I’m not supposed to spend it’s too expensive More

by SENDERCHERFILUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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