Xailynne Perez
Certified Sales Consultant
Landers McLarty Subaru
5790 University Dr
Huntsville, AL 35816
Dealership Experience
3 yrs, 11 mos
Industry Experience
3 yrs, 11 mos
20 Reviews
Write a Review20 Reviews of Xailynne Perez
March 16, 2024
It was a pleasure working with Xay. She was professional, pleasant, and super helpful throughout the entire process! Love working with her and appreciate all she did. She was professional, pleasant, and super helpful throughout the entire process! Love working with her and appreciate all she did. More
Other Employees Tagged: Bill Ladd, Ethan Murphy
March 09, 2024
Best car buying experience yet! This is our first Subaru and we were very pleased by the experience and the great people at the dealership. Everyone was really helpful and knowledge This is our first Subaru and we were very pleased by the experience and the great people at the dealership. Everyone was really helpful and knowledgeable and a pleasure to chat with. LOVE my new Outback! More
Other Employees Tagged: Nathan Hudson, Chauncey Carter, Ethan Murphy
March 01, 2024
This is my company car and I wanted to try a Subaru. When I first walked into the dealership, I met Xai and she was welcoming and professional. The process took 2 months and always keeping me updated wi When I first walked into the dealership, I met Xai and she was welcoming and professional. The process took 2 months and always keeping me updated with the progress, once complete she was very thorough with all the details about the Subaru Forester. Thank you Xai - this was a fun experience. More
October 30, 2023
My recent experience with Landers McLarty Subaru was incredibly frustrating and left me feeling deceived. Despite expressing my interest in a specific vehicle and reserving an appointment that afternoon incredibly frustrating and left me feeling deceived. Despite expressing my interest in a specific vehicle and reserving an appointment that afternoon, the sales team failed to inform me that the vehicle was not truly reserved until I paid a deposit. As a result, the car was sold to someone else over the phone within a few hours. This lack of professionalism and disregard for my needs as a customer was deeply disappointing. The sales representative did not ask enough questions about my intentions to buy and assumed I was only interested in a test drive, even though I live out of state. It is clear that the dealership's primary focus is making a sale, rather than providing quality customer service. This lack of integrity and attention to customer needs is disheartening. Selling the car I had reserved without giving me the opportunity to purchase it is completely unacceptable and shows a complete disregard for customer loyalty and satisfaction. I wasted time and resources preparing to buy the car, only to have it snatched away without any consideration for my needs. I strongly caution anyone considering purchasing a vehicle from Landers McLarty Subaru to proceed with caution. Their failure to ask important questions, misleading communication about vehicle reservations, and ultimately selling the reserved car without consideration for me as a customer have left me dissatisfied and frustrated. I cannot recommend this dealership to anyone looking for a trustworthy car-buying experience. More
Other Employees Tagged: Brian Klie, Nathan Hudson
June 08, 2023
Very attentive and friendly staff. They made sure I did not leave empty handed which is a lot more than I can say for the 5 other dealerships I went to. They worked with me til I was a They made sure I did not leave empty handed which is a lot more than I can say for the 5 other dealerships I went to. They worked with me til I was approved and got me a nearly brand new car instead of an old one which is what I thought was all I could get. Very happy with everyone there and I’ll recommend them to my friends and family More
Other Employees Tagged: Bill Ladd
May 07, 2023
Everyone in the dealership was so nice & helpful during my purchase buying a Subaru forester. I was offered coffee or water & found the perfect car! my purchase buying a Subaru forester. I was offered coffee or water & found the perfect car! More
Other Employees Tagged: Kim Laski, Chauncey Carter, Hayley Newton
April 11, 2023
Chauncey and Xai were very helpful ,great customer sercice. Had a vehicle picked out we were able to make a deal. sercice. Had a vehicle picked out we were able to make a deal. More
Other Employees Tagged: Chauncey Carter
March 19, 2023
Very knowledgeable and kind. Great team! I will gladly go back for any future purchases. Great team! I will gladly go back for any future purchases. More
Other Employees Tagged: Algernon Hampton, Chauncey Carter, Ethan Murphy, Noah DiBease, Chris Bell
March 04, 2023
Best Customer Service Ever! Answered all my questions and follow up was prompt. They answered all our questions and at no point pressured us in any way. Answered all my questions and follow up was prompt. They answered all our questions and at no point pressured us in any way. More
Other Employees Tagged: Frank Williams, Algernon Hampton, Nathan Hudson, Chauncey Carter, Ethan Murphy
February 01, 2023
Amazing! Best service I have ever had in purchasing a car! Thanks for your kindness! Best service I have ever had in purchasing a car! Thanks for your kindness! More
Other Employees Tagged: Ethan Murphy , Quan Bone