Wyatt Andrews

The deal I was promised, was not what I ended up getting. Also, when the $5k in Serra cash that was promised at the beginning of the deal came up missing, they are like "What cash incentive?", of course it Also, when the $5k in Serra cash that was promised at the beginning of the deal came up missing, they are like "What cash incentive?", of course it was gone from the website since they marked it as sold but it was on every identical vehicle. Didn't matter, I'd already signed the paperwork in good faith and thought it would be what we agreed on. I had an extremely important appt the next morning and it was late, so they just took advantage of that. If I hadn't said flat out that I WOULD NOT trade my car in for such a low value and they promised more, I'd have loved the new car. Looks like they took me for at least $7-9k over the agreed deal. More

by tfkey2 Verified Customer Verified Customer

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I looked at a Nissan rogue, I was told about it, but important information was not discussed with me. I did actually buy the car but when I looked at the carfax report there were discrepancies in the re important information was not discussed with me. I did actually buy the car but when I looked at the carfax report there were discrepancies in the report. One which was over 1000.00 miles at services.the car was registered at just over 35 k and the jump to over 100 k and beck down again was not good To many parts had to be replaced close together. I had left the car over night for clean up and an alignment also, when I came back the next day and discussed my concerns, the agent looked into it, came back and did the said the sale was voided !!! I do have the paperwork , I did not give them my part. I won’t go be going to Nissan again when treated like this. i feel I was being taken advantage of because I am an older lady and was pressured fairly hard on this. More

by janyoung1093 Verified Customer Verified Customer

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Kind, friendly, and courteous; somewhat negotiable on price; comfortable and spacious waiting area that is conveniently located price; comfortable and spacious waiting area that is conveniently located More

by Gcollin545 Verified Customer Verified Customer

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Deacon was fantastic! So patient with me and my many questions. He set up the- My Nissan app for me. Even though I am an old woman, I feel he really listened to me. T So patient with me and my many questions. He set up the- My Nissan app for me. Even though I am an old woman, I feel he really listened to me. This is the very first Nissan in my entire extended family, I along with my family LOVE my 2025 Rogue. More

by jaewidner Verified Customer Verified Customer

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It’s clean and the people are great. They always make me feel comfortable and takes care of any needs I have They always make me feel comfortable and takes care of any needs I have More

by tcrumpton33 Verified Customer Verified Customer

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I have had 2 very good experiences with Tony Serra Nissan. My wife and I have bought 2 cars from Tony Serra Nissan. Nissan. My wife and I have bought 2 cars from Tony Serra Nissan. More

by Charlesh Verified Customer Verified Customer

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I had a very good experience at Tony Serra Nissan. I would like to also give a special thanks to the service department for taking care of me. I would like to also give a special thanks to the service department for taking care of me. More

by Charlesh Verified Customer Verified Customer

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Very nice great service did take very long very helpful and friendly person to talk to helpful and friendly person to talk to More

by robhall1963.rh Verified Customer Verified Customer

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The team is always so nice and willing to answer any questions I have. They get me serviced in a timely manner. questions I have. They get me serviced in a timely manner. More

by swarner0411 Verified Customer Verified Customer

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Cody Salem and Tim Griffin were awesome. My wife and I had a wonderful car buying experience My wife and I had a wonderful car buying experience More

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