Woody Kautzman

While having my pilot serviced, I’ve had a few problems. I had a slow leak from one of my tires but they couldn’t find it, so I had to go home find it for them and take it back up there to be fixed. I was t I had a slow leak from one of my tires but they couldn’t find it, so I had to go home find it for them and take it back up there to be fixed. I was told the tire couldn’t be fixed and needed a new one. In the process of getting tire installed they messed up my rim and had to be fixed as well. During another visit my oil drain plug was left loose and drained all down my drive way. Took the pilot up to Langdale Honda for the oil to be cleaned off the car and they wouldn’t even do that. Don’t know why I even went back after that but I did. So I paid the the price for that by watching the individual that serviced my suv steal all the change out of my door. Vowed to never go back but now I am having transmission issues at 28k miles. I have been calling about everyday to see when I can get it fixed and the recalls taken care of, but keep getting told different excuses of why I can’t get a loaner and get my suv fixed. Even after all the trouble they have caused me. Terrible customer service. More

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I was very happy to purchase my car from Langdale Honda. But, most of all I was very impressed with the dealership sales team, service department, finance department, and the general manager who ALL made me But, most of all I was very impressed with the dealership sales team, service department, finance department, and the general manager who ALL made me feel like a valued customer. I must say that I was always treated with the upmost respect when I enter Langdale Honda. The dealership is Soooo comfortable/inviting while waiting for service to be provided to their customers. Thank you, Thank You for EVERYTHING! :) More

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