Wison Vazquez

Had an issue with my heater. A part was ordered and issue was resolved in a timely manner. All employees were very friendly and even made a follow up call the next day to make su A part was ordered and issue was resolved in a timely manner. All employees were very friendly and even made a follow up call the next day to make sure I was satisfied. More

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They were on time tech went above and beyond to help me also answered all my questions. Would highly recommend this service to anyone. also answered all my questions. Would highly recommend this service to anyone. More

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Did a recall on my truck which was a safety concern. Everyone was very nice and helpful Everyone was very nice and helpful More

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Tracy Daly, the service advisor, was awesome to work with. She personally made sure everything that I brought the car in for was taken care of before it was returned to me. The car now performs better t with. She personally made sure everything that I brought the car in for was taken care of before it was returned to me. The car now performs better than it did when I bought it Kelly Ford was the easiest dealership that I’ve had the pleasure to work with. Thank you. Rob Starrett More

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The fellow who did the work was quick and personable. Was delighted to have work done in my driveway. Ed Was delighted to have work done in my driveway. Ed More

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I found everyone I dealt with recently at Kelly Ford so kind and helpful when my car needed an oil change and scheduled maintenance. Wilson Vazquez in Service was especially knowledgable and helpful in as kind and helpful when my car needed an oil change and scheduled maintenance. Wilson Vazquez in Service was especially knowledgable and helpful in assessing my car’s needs. I so appreciated the free pickup and delivery, and I felt everyone went “above and beyond” to guarantee that the work was done promptly and well. For the past 8 years I’ve taken 3 different cars in for scheduled maintenance or repairs with positive results each time. I have spoken with several employees also in the sales dept. Valerie, Jack, and Tony were all so friendly, courteous, and focused on helping me consider all my options should I decide to replace my current car without any pressure. I have felt that every person I have spoken to at Kelly Ford has been honestly working in my best interest. That’s why I give Kelly Ford 5 stars! More

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Courteous and quick service, very customer orientated. Accurate diagnosis and repair. Friendly no waiting and helpful. Accurate diagnosis and repair. Friendly no waiting and helpful. More

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Terrible Repair Work! They improperly installed the fuel tank after a fuel pump repair. We found later at another dealership that bolts were missing and tank was grinding They improperly installed the fuel tank after a fuel pump repair. We found later at another dealership that bolts were missing and tank was grinding against drive shaft. More

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Outstanding Service call for fluids and tires. In and out of dealership in one hour. Service representative, Wilson Vasquez provided updates during the time I waited. He also helped schedule a In and out of dealership in one hour. Service representative, Wilson Vasquez provided updates during the time I waited. He also helped schedule a future repair for a recall event on my vehicle. Wilson has provided this level of service time and time again over the years. He and the Kelly service team could not have done a better job! More

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Absolutely outstanding Ford dealership with a sales & service force far above any others in Melbourne. service force far above any others in Melbourne. More

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