Winnie Tan

Beware, they will attempt to steal your money. I cannot say they are dishonest because they told me they were going to steal my money. Elk Grove Toyota is selling this 2008 Sequoia for $16,499. Th I cannot say they are dishonest because they told me they were going to steal my money. Elk Grove Toyota is selling this 2008 Sequoia for $16,499. The Kelley Blue Book value, based on purchasing from a dealer, is $9,785-$11,610 with a fair purchase price of $10,710 and a typical listing price of $12,360. Elk Grove Toyota’s asking price is $4,139 to $6,714 over any of the Kelly Blue Book values. So, through Carfax and talking with a sales manager at Elk Grove Toyota, I found out that they sold this used vehicle about 3 months ago. Less than a month after the sale they took it back because the A/C system failed. They had to put probably $4,000 to $5,000 into it to get it up to market standards. Elk Grove Toyota is openly passing their loss on this vehicle to the next buyer. I offered Elk Grove Toyota $12,000 which is above market value, and they refused, reiterating that they are upside down on this vehicle. Bad business practice. Elk Grove Toyota should not be passing on their losses to consumers through inflated car pricing. If Elk Grove Toyota has a vehicle you want, be careful to do your homework as there is a snake in the grass. More

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Melissa was absolutely fantastic, attentive, intuitive, and really listened to what we were looking for and helped us get our dream family car! She put us in great hands working with Winnie in sales, and f and really listened to what we were looking for and helped us get our dream family car! She put us in great hands working with Winnie in sales, and finalizing our trade in and financing with Duong. The whole team was honest, proactive, and consistent in their communication. They took care of us from our inquiry until we drove off the lot. I cannot say enough good things about our experience working with them; and if we are ever looking for another Toyota we will definitely contact Elk Grove Toyota! More

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