Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Willy Polanco
Willy Polanco at Ocean Cadillac
Refer Me

Willy Polanco

Certified Brand Ambassador

Ocean Cadillac

17800 Ipco Rd
Miami, FL 33162

Contact Me
4.7
25 Reviews

Hello I'm looking forward to providing you a Luxury VIP Experience like never before!

Dealership Experience

1 yr, 5 mos

Industry Experience

1 yr, 5 mos

Specialties & Trainings

Cadillac Certfified

4.7

25 Reviews

Write a Review

25 Reviews of Willy Polanco

December 21, 2024

Dealership Rating
Employee Rating

Excellent customer service: Friendly and knowledgeable sales staff, attentive to your needs, and not overly pushy. More

by carlhenz.exat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print

December 13, 2024

Dealership Rating
Employee Rating

Very pleasant and professional experience Willy was great definitely recommend Ocean Cadillac will be buying with them again More

by Michel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Dehring

Report | Print
Dec 15, 2024

Ocean Cadillac responded

Thanks, Michel, for sharing about your experience with Ocean Cadillac. We appreciate your business and hope to see you again soon! Sales Manager - Victor Lopez (954) 471-2704

November 30, 2024

Dealership Rating
Employee Rating

La atención fue excelente, fueron muy amables y te apoyan en todo el proceso, Willy buen vendedor More

by francisgonzalezdesousa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Dec 02, 2024

Ocean Cadillac responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

November 30, 2024

Dealership Rating
Employee Rating

Visiting from family here Clearwater saw they had an xt6 in our price range. Wasn’t happy with their trade in offer but was satisfied in the end with our deal More

by Albrightdean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Henry, Fernando Diaz

Report | Print
Dec 02, 2024

Ocean Cadillac responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Dean, feel free to contact us at your convenience.

November 27, 2024

Dealership Rating
Employee Rating

From my first phone call with Willy, thru the entire search, car instructions which are more detailed with the new vehicles, to negotiations and delivery of my brand new car!! Willy was great! A delight More

by SK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Lombrozo, Zachary Dehring, Victor Lopez

Report | Print
Nov 27, 2024

Ocean Cadillac responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Willy! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

November 27, 2024

Dealership Rating
Employee Rating

Willy was great. But after sale I found defect in color cover. Went to Cadillac Ocean service and met with rude, unprofessional manner by service employees. Basically More

by azarnovruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adriana Molina, Fernando Diaz, Albert Prat , Orlando (not sure about surname)

Report | Print
Nov 30, 2024

Ocean Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 17, 2024

Dealership Rating
Employee Rating

Estoy realmente complacido con el dealer y en especial con Wuily por su gentileza y profesionalidad muchas gracias More

by angelmanuel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Nov 18, 2024

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear that Willy and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 17, 2024

Dealership Rating
Employee Rating

Estoy muy contento con trato de diler y muchas gracias a Willy q me atendió bien muchas gracias More

by dailysperdigon91Dailys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Nov 18, 2024

Ocean Cadillac responded

Thank you for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad Willy was able to help, and we hope to see you again!

November 02, 2024

Dealership Rating
Employee Rating

"Ocean Cadillac's staff is truly exceptional! From sales to service, every team member demonstrates outstanding expertise, kindness and commitment to customer satisfaction." More

by DBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Enrique Capiro, Mike Lombrozo, Jacob Joseph, Victor Lopez, Fernando Diaz, Maritza De Los Santos, Albert Prat , Angel Rodriguez

Report | Print
Nov 04, 2024

Ocean Cadillac responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 29, 2024

Dealership Rating
Employee Rating

Willi, muy paciente y muy profesional. Hasta el final conmigo y me consiguió el auto que quería. Lo recomiendo 100%. More

by Enrique
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Oct 29, 2024

Ocean Cadillac responded

Here at Ocean Cadillac, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Enrique, and it was a pleasure having you at the dealership. We appreciate your review!

1
2
3

Dealership Inventory (214 Vehicles)

new 2024 Cadillac XT4 car, priced at $46,215
2024 Cadillac XT4
new
Crystal White Tricoat exterior
Automatic
Front-wheel Drive
$46,215
View Details
new 2025 Cadillac LYRIQ car, priced at $59,990
2025 Cadillac LYRIQ
new
Argent Silver Metallic exterior
Automatic
Rear-wheel Drive
$59,990
View Details
new 2025 Cadillac XT6 car, priced at $55,590
2025 Cadillac XT6
new
Argent Silver Metallic exterior
Automatic
Front-wheel Drive
$55,590
View Details
used 2023 Honda HR-V car, priced at $23,500
2023 Honda HR-V
used
Crystal Black Pearl exterior
CVT
Front-wheel Drive
$23,500
View Details
new 2025 Cadillac XT5 car, priced at $52,615
2025 Cadillac XT5
new
Stellar Black Metallic exterior
Automatic
Front-wheel Drive
$52,615
View Details
used 2023 Cadillac CT5 car, priced at $29,000
2023 Cadillac CT5
used
Crystal White Tricoat exterior
Automatic
Rear-wheel Drive
$29,000
View Details
View All Inventory