Willie Parker

All I can say to s WOW! ! Mr. Willie Parker and Shannon made the process very smooth and easy. Would refer anyone to Royal Oak Ford, ! Mr. Willie Parker and Shannon made the process very smooth and easy. Would refer anyone to Royal Oak Ford, More

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I always have a great experience at Royal oak Ford. Great work staff. Clean environment. I will always lease for ROF. Great work staff. Clean environment. I will always lease for ROF. More

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THIS PLACE IS AWESOME, FRIENDLY STAFF, AND MY CAR SALESMAN WILLIE, AND HIS ASSISTANT SHANNON WERE AWESOME. IRECCOMMEND THIS PLACE FAST, AND FAIR SERVICE, AND CAR NOT AFFORDABLE, WITH NO MONEY DOWN. SALESMAN WILLIE, AND HIS ASSISTANT SHANNON WERE AWESOME. IRECCOMMEND THIS PLACE FAST, AND FAIR SERVICE, AND CAR NOT AFFORDABLE, WITH NO MONEY DOWN. More

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I am on my fourth leased vehicle and have worked with Willie Parker and the quick nature of getting things done and with a nice lounge to wait in while service is being provided. I haven't gone to any o Willie Parker and the quick nature of getting things done and with a nice lounge to wait in while service is being provided. I haven't gone to any other dealer. The service area is very clean, the lounge is very nice. I have always had a great experience when talking to service personell. More

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The dealership was good. The customer service was good. The salesman was a big help to me. The customer service was good. The salesman was a big help to me. More

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Mark and Willie are the best!! I just bought a used car from Mark Lange and Willie this past weekend. It was the best experience I’ve ever had at a dealership! I would highly recomm I just bought a used car from Mark Lange and Willie this past weekend. It was the best experience I’ve ever had at a dealership! I would highly recommend them to anyone and everyone. You won’t regret it!! More

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Dont answer the surveys honestly The sales department is great, of course because they want you to spend money on a new car, that is where it ends. Had my first service appointment The sales department is great, of course because they want you to spend money on a new car, that is where it ends. Had my first service appointment months ago, it was a HORRENDOUS experience. It started when I could never getting a response from a service adviser to schedule an appointment. When I got there, I was told I would have to make a second appointment because they didn't have time to fix the molding issue (even though I told them when I booked the appointment), more so when I stopped in 2 days after buying the car about the molding they said, we'll just take care of it at your first service appointment. They will then ask you to fill out a survey, now don't be honest in your survey or they will refuse to service your car. I reluctantly called today to schedule another oil change and guve then a second chance and was told "after reading your review, we don't have any appointments for you". Don't ask for your customers opinion if you refuse to act upon them. More

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