My sales people were amazing and extremely helpful and
patient with me and were able to answer any all questions I had
patient with me and were able to answer any all questions I had
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by proctorsarah81
Verified Customer
Verified Customer
Sep 25, 2024 -
McDonough Hyundai responded
Sarah, Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad Willie and our team were able to help, and we hope to see you again!
Michael Austin
Owner Loyalty Manager
470-713-7468
Once we picked out the car, I asked Mr.
Fisher if would get the car for what the advertised price the car was advertised at, and he said yes. After waiting 5 hours I finally got the contrac
Fisher if would get the car for what the advertised price the car was advertised at, and he said yes. After waiting 5 hours I finally got the contract and just wanted to leave, so I signed away. A few days later while getting the insurance on the car I noticed that I was charged $9400 for the car not the $7999 it was advertised at. Once I noticed it, I texted Mr. Fisher about it, and he said he would speak to the manager. He didn't respond back so I texted him again and he said the price was increased because of an inspection fee. I asked about the fee, and he never responded. It is advertised in the dealership that they do the inspections. After not getting a response from Mr. Fisher, I returned the call from a Michael J at the dealership who wanted to know about my experience, he never returned my call.
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by Asalmeri
Verified Customer
Verified Customer
Sep 14, 2024 -
McDonough Hyundai responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Michael Austin
Owner Loyalty Manager
470-713-7468
maustin@mcdonoughhyundai.com
Overall experience was extremely positive and was treated
with the utmost respect as well as the ability to communicate with the client
with the utmost respect as well as the ability to communicate with the client
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by smithmariadarlene
Verified Customer
Verified Customer
Sep 08, 2024 -
McDonough Hyundai responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Willie made the car buying experience fantastic!
He took all the time we needed to work through all the details and was there the entire time (even though we didn't leave the dealership until almos
He took all the time we needed to work through all the details and was there the entire time (even though we didn't leave the dealership until almost midnight)! Every other team member we interacted with was great. Best car buying experience EVER! Thanks Willie and team at McDonough Hyundai!
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by jdbrookins
Verified Customer
Verified Customer
Sep 05, 2024 -
McDonough Hyundai responded
Thank you so much for your kind words for Willie, and for taking the time to leave us this wonderful feedback!
Michael Austin
Owner Loyalty Manager
470-713-7468
Mr. Willie was extremely helpful and professional. He
made sure that I was leaving the dealership with the car of my dreams. He accommodated me by driving an hour and some change to get the vehicle I wan
made sure that I was leaving the dealership with the car of my dreams. He accommodated me by driving an hour and some change to get the vehicle I wanted. He demonstrated the definition of above and beyond service, thank you!
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by chyna.jenkins28
Verified Customer
Verified Customer
Sep 04, 2024 -
McDonough Hyundai responded
Thank you, Chyna, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at McDonough Hyundai are glad to have you as a customer.
Michael Austin
Owner Loyalty Manager
470-713-7468
Sep 06, 2024 -
McDonough Hyundai responded
Hello, we are pleased to hear of your experience with us here at McDonough Hyundai. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.
Willie was great.
Very friendly and helpful. Would buy from him again. The wait was long, but he kept checking on us and kept us updated.
Very friendly and helpful. Would buy from him again. The wait was long, but he kept checking on us and kept us updated.
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by Asalmeri
Verified Customer
Verified Customer
Sep 04, 2024 -
McDonough Hyundai responded
Thank you for the kind words for Willie and for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at McDonough Hyundai are glad to have you as a customer.
Michael Austin
Owner Loyalty Manager
470-713-7468
Mr. Willie was awesome. He worked very hard to get us a
great deal on my new 2025 Hyundai Tucson. I love this car and he is correct about Hyundai being #1. Thank you Mr. Willie.
great deal on my new 2025 Hyundai Tucson. I love this car and he is correct about Hyundai being #1. Thank you Mr. Willie.
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by jkarmstead29
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Kim
Aug 21, 2024 -
McDonough Hyundai responded
Thank you for taking the time to share your thoughts on working with Willie and our team. We're glad to hear we delivered such a great experience! Congratulations on your new 2025 Hyundai Tucson!
Michael Austin
Owner Loyalty Manager
470-713-7468
Had to give 2 stars because ultimately I got the car I
wanted but I will never use this dealership again. They did not value my time at all. I sat over an hour and waited just to get to finance, even thou
wanted but I will never use this dealership again. They did not value my time at all. I sat over an hour and waited just to get to finance, even though my finance applicatino was filled out and I had all my information. After signing all the paperwork, Finance still did not tell me who the loan was through, when it was due, etc. In the hour I sat and waited by myself, my salesperson did not even tell me about bluelink or anything. I had to call the customer service number after I had the car home to figure it all out. Now, 10 days later, I am still fighting for my accessories I bought that I was told would only take 2 days. Since he already made the sale, my salesperson isn't answering me, although I know he read the texts. Worse experience I have ever had buying a car.
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by marybeth.smith74
Aug 22, 2024 -
McDonough Hyundai responded
MaryBeth, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Michael Austin
Owner Loyalty Manager
470-713-7468
maustin@mcdonoughhyundai.com
Best dealership I have ever visited.
If you want a Hyundai go to McDonough Hyundai and see Willie Fisher he is awesome!
If you want a Hyundai go to McDonough Hyundai and see Willie Fisher he is awesome!
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by JTKS357
Verified Customer
Verified Customer
Jul 26, 2024 -
McDonough Hyundai responded
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
You will not be disappointed going to this dealership
everyone is so kind Mr Willie is the best
everyone is so kind Mr Willie is the best
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by Dichel
Verified Customer
Verified Customer
Jul 23, 2024 -
McDonough Hyundai responded
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Willie and our team here at McDonough Hyundai are glad to have you as a customer.
Michael Austin
Owner Loyalty Manager
470-713-7468