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Willie Carter
Willie Carter at Scott Honda of West Chester

Willie Carter

General Service Manager

Scott Honda of West Chester

706 Autopark Blvd
West Chester, PA 19382

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rated
2 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

19 yrs, 9 mos

Languages Spoken

English English

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rated

2 Reviews

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2 Reviews of Willie Carter

June 27, 2025

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Employee Rating

I took my car to Scott Honda for Service. They did a great job. A few weeks later I received a solicitation for a vehicle service contract from Zurich a third party. They sold my personal inf More

by Davepsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Courtney Doran , Duke Scott

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Jun 27, 2025

Scott Honda of West Chester responded

Our sincerest apologies. Thank you for writing this 1-star review and bringing it to our attention so that I may speak with Willie and share the disappointment and absolute frustration it created for you. This is important feedback. We're grateful to receive it and committed to making corrections. We want to meet high expectations for customer care. This is not the way to do it.

Jun 27, 2025

Davepsu responded

This issue is not closed. I want to know why my personal information was released to a third party without my permission. I need written confirmation that my personal information has been removed from Zurich's systems. I want to know why Courtney promised that Mr Carter would call me in a minute and why he did not call me until noon the next day.

January 09, 2025

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Employee Rating

The advisors are truly the best part of the Scott Honda dealership. Always kind, always honest. More

by Alexandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Trostle

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Jan 10, 2025

Scott Honda of West Chester responded

Alexandra, we've got a special team in this service center— they put the focus where it belongs, on YOU, our valued customers. So we are super excited to receive your five stars.

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