Willie Carter
Willie Carter at Scott Honda of West Chester

Willie Carter

General Service Manager

Scott Honda of West Chester

706 Autopark Blvd
West Chester, PA 19382

Contact Me
not yet
rated
3 Reviews

Dealership Experience

9 yrs, 1 mo

Industry Experience

20 yrs, 1 mo

Languages Spoken

English English

not yet
rated

3 Reviews

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3 Reviews of Willie Carter

September 20, 2025

Dealership Rating
Employee Rating

My car was serviced by Scott Honda. While the service was good they shared my personal information with a third party, a warranty company. The warranty company continues to solicit me. More

by Davepsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Duke Scott

Sep 22, 2025

Scott Honda of West Chester responded

Our apologies, Davepsu. We are disappointed to hear about your frustration and are grateful you brought it to our attention. Your feedback is valuable. It helps us make constant improvements.

June 27, 2025

Dealership Rating
Employee Rating

I took my car to Scott Honda for Service. They did a great job. A few weeks later I received a solicitation for a vehicle service contract from Zurich a third party. They sold my personal inf More

by Davepsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Courtney Doran , Duke Scott

Jun 27, 2025

Scott Honda of West Chester responded

Our sincerest apologies. Thank you for writing this 1-star review and bringing it to our attention so that I may speak with Willie and share the disappointment and absolute frustration it created for you. This is important feedback. We're grateful to receive it and committed to making corrections. We want to meet high expectations for customer care. This is not the way to do it.

Jun 27, 2025

Davepsu responded

This issue is not closed. I want to know why my personal information was released to a third party without my permission. I need written confirmation that my personal information has been removed from Zurich's systems. I want to know why Courtney promised that Mr Carter would call me in a minute and why he did not call me until noon the next day.

January 09, 2025

Dealership Rating
Employee Rating

The advisors are truly the best part of the Scott Honda dealership. Always kind, always honest. More

by Alexandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Trostle

Jan 10, 2025

Scott Honda of West Chester responded

Alexandra, we've got a special team in this service center— they put the focus where it belongs, on YOU, our valued customers. So we are super excited to receive your five stars.

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