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William (Liam) Dooley
William (Liam) Dooley at Heiser Chevrolet Cadillac
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William (Liam) Dooley

Service Advisor

Heiser Chevrolet Cadillac

2620 W Washington St
West Bend, WI 53095

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4.5
47 Reviews

Dealership Experience

1 yr, 4 mos

Industry Experience

8 yrs, 11 mos

4.5

47 Reviews

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47 Reviews of William (Liam) Dooley

January 17, 2025

Dealership Rating
Employee Rating

I think Kaiser Chevrolet is a great dealership. I love how when I bring my vehicle in for all the recalls there are. L O L that they have the shuttle service. That’s a biggie for me. More

by harley0760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl, William Harris

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Jan 20, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 10, 2025

Dealership Rating
Employee Rating

Always nice and great to work with they are the greatest place to go to when your car work on More

by dreynolds2491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 10, 2025

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Employee Rating

My appointment was at 11:30 am for new brakes. My car was done around 5:30pm. Thankfully I was shuttled home and back to get my car. No problems, but I do feel that there were way to many booki More

by sbartholomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 10, 2025

Dealership Rating
Employee Rating

He does nice work really love the shuttle service. That’s a very convenient thing to have. That’s what I like. More

by harley0760
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl, William Harris

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Jan 16, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 10, 2025

Dealership Rating
Employee Rating

Shortest wait time excellent communication great service over all essential clean care inside of vehicle very pleased More

by VPBUDDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl, Steve Nowak, Jared Gengler, Jim Johnson, Sue Schneider, Brad Rasmussen, William Harris, Jeremy Brown

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Jan 16, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 06, 2025

Dealership Rating
Employee Rating

They took care of problem in timely manner. Very helpful when I forgot my paper work. More

by PAULTAUL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl, William Harris

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Jan 06, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 04, 2025

Dealership Rating
Employee Rating

Very prompt and efficient. And they have a very nice waiting area, including a quiet room to get work done. Very friendly people too. More

by jchorrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Harris

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Jan 06, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 02, 2025

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Employee Rating

Service person outstanding over and above. A pleasure being being taken care of. Thank you More

by HELYNJANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl, William Harris

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Jan 06, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 31, 2024

Dealership Rating
Employee Rating

I mean I work here so it’s great, salesman was good, Brian helped me choose, W service More

by jpbruno09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Nunez, Nathan Heimerl, Tim Robinson, Maria Fuller, Brian Crandall, Steve Nowak, Sue Schneider, William Harris, Jacobi Wozniak

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Jan 06, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 30, 2024

Dealership Rating
Employee Rating

My appointment was for 3:30 but when I arrived they were backed up 1.5 hrs. That’s a long time to wait for an oil change. More

by mthoeppner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 06, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees.

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