William (Liam) Dooley
William (Liam) Dooley at Heiser Chevrolet of West Bend
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William (Liam) Dooley

Service Advisor

Heiser Chevrolet of West Bend

2620 W Washington St
West Bend, WI 53095

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4.5
70 Reviews

Dealership Experience

1 yr, 7 mos

Industry Experience

9 yrs, 2 mos

4.5

70 Reviews

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70 Reviews of William (Liam) Dooley

April 13, 2025

Dealership Rating
Employee Rating

Muy bien el servicio y la atención fue perfecta sin más que decir muchas gracias More

by romanmartinez24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wi

Apr 14, 2025

Heiser Chevrolet of West Bend responded

Dear Roman, Gracias! We are so glad to hear you had a positive experience at Heiser. We look forward to your next visit!

April 07, 2025

Dealership Rating
Employee Rating

Very prompt courteous didn't try to sell me things I did not need would recommend it and will be back for my next Oil Change More

by Tballering224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Harris, John Haba

Apr 10, 2025

Heiser Chevrolet of West Bend responded

Dear Valued Customer, At Heiser, we pride ourselves on a hassle-free experience! We are so glad you had a positive experience with us. Thanks for your business at Heiser Chevrolet. We look forward to providing you with a 5 star experience for your next oil change!

April 03, 2025

Dealership Rating
Employee Rating

They are always proactive and easy to deal with . No pressure but explaining what ever is going to be done succinctlyw More

by coachmarkmaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 26, 2025

Dealership Rating
Employee Rating

Heiser does a superb job of servicing my car and and proactive , explaining what the car needs. More

by coachmarkmaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 26, 2025

Dealership Rating
Employee Rating

Vehicle was provided to dealership, and checked in by service writer on Tuesday evening for a Weds appointment (only a couple hour job). Never received a phone call for follow-up. At end of business I go More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: William Harris

Mar 27, 2025

Heiser Chevrolet of West Bend responded

Dear Chris, Thank you for your feedback. We value your time and business and we apologize that your service experience did not reflect these values. We'd love the opportunity to clear up any issues if we can. Your feedback has been forwarded to management and someone will reach out. In the meantime, please feel free to reach out to our Service Manager Nathan Heimerl by phone at 262-808-2735 or by email at Nathan.heimerl@heiser.com. Nathan Heimerl Service Manager 262-808-2735 nathan.heimerl@heiser.com

March 25, 2025

Dealership Rating
Employee Rating

They work with the customer on unexpected issues to correct problems as they come up More

by BENDERDUO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Harris

Mar 25, 2025

Heiser Chevrolet of West Bend responded

We are so glad you had a positive experience with Heiser Chevrolet Cadillac. We look forward to your next visit. Thank you for your business.

March 23, 2025

Dealership Rating
Employee Rating

Great experience and communication with their shop. They kept me informed as to what was going on and when I could expect my car back. More

by r.singkofer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Harris, John Haba

Mar 24, 2025

Heiser Chevrolet of West Bend responded

Dear Valued Customer, At Heiser, we always want our customers to feel informed. We are glad to hear you had a great experience. Thank you for your business!

March 23, 2025

Dealership Rating
Employee Rating

Great to work with. Fast service would use them again in the future for any new purchases More

by k9mpmradio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

Heiser Chevrolet of West Bend responded

We are so glad you find Heiser Chevrolet Cadillac to be fast and great to work with. We look forward to your next visit. Thank you for your business!

March 22, 2025

Dealership Rating
Employee Rating

Very friendly and busy People need to make appointments instead of just showing up and expecting to be waited on by Cesar when they have a customer who had an appointment already Poor Cesar More

by bjgoeser
Finance Experience
Recommend Dealer
Yes
Mar 25, 2025

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We appreciate your 5 star review. Thank you for your business.

March 14, 2025

Dealership Rating
Employee Rating

I like this dealer and taking care of my car so nice. They so honest. More

by uklianthawng23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl, William Harris

Mar 14, 2025

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for your business. We appreciate your positive review of Heiser Cadillac. The Heiser Cadillac service team is here for any of your future service needs!

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