William Kendi

The technician said I needed a new battery and positive cable. Battery was only 4mo old and after corrosion cleaned the system tested good and has worked flawlessly. Additionally told needed new wipers an cable. Battery was only 4mo old and after corrosion cleaned the system tested good and has worked flawlessly. Additionally told needed new wipers and wipers were only about 1 month old and worked just fine. Also told needed over $1000 dollars to repair oil leak. Technician took a video of underside of car recommending multiple things, but video was mostly useless given he didn’t really show and touch or explain why other things were needed. Oil leak was obvious on underside. Given I was waiting in person would have been nice for tech to show me and explain directly when recommending $4000+ in services. After losing trust in recommendations on things I knew to be relatively new and working fine, I opted to seek an outside inspection. A highly respected business and mechanic diagnosed the cause of oil leak, which did not include replacing all the parts your tech said were needed. They performed the work and no more oil leak, as well as at least $500 less. Myself and my family have been loyal Braman customers for years for service and purchase. Now I no longer feel trusting or confident in service recommendations from your service dept. and am unsure going forward whether I will return. More

by SR3665 Verified Customer Verified Customer

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Great service from Honda service bill Kandi everything went well will always use Honda for all service went well will always use Honda for all service More

by LAHOSANG Verified Customer Verified Customer

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Bill Kendi was super helpful and communicative. The service was super quick. I was glad that they took time to see my vehicle even though it was last minute. The service was super quick. I was glad that they took time to see my vehicle even though it was last minute. More

by KEYVINC11 Verified Customer Verified Customer

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This is where I always bring my Honda to be serviced regardless of where I leased it. The dealership is nicely organized to handle customer needs. The service writer was helpful. However, the parts d regardless of where I leased it. The dealership is nicely organized to handle customer needs. The service writer was helpful. However, the parts dept. did not have the power steering unit needed to correct a fault in the steering of my Civic. I was told the part was on back order and there was no safety issue. The service writer estimated it could be up to two months before the part would be available. This causes me serious concern. I currently do not feel comfortable driving my new Civic. More

by alkbbfl Verified Customer Verified Customer

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Bill was very informative, patient and friendly. He updated me on everything that had to be done and what was done. He updated me on everything that had to be done and what was done. More

by Tisean Verified Customer Verified Customer

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Excellent service from beginning to end. Customer service A+. Courtesy lift and rent car are nice service Customer service A+. Courtesy lift and rent car are nice service More

by WISEWOMAN40S Verified Customer Verified Customer

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Excellent service , w always 100 % excellent, I liked dealer Honda , good personal, fast service, good service dealer Honda , good personal, fast service, good service More

by HENRY.PLAZAS69 Verified Customer Verified Customer

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My experience was great, quick and easy, the part I didn’t like was they were telling me I had an oil leak but wouldn’t tell me where it was coming from unless I spent $170 times are hard and I have k didn’t like was they were telling me I had an oil leak but wouldn’t tell me where it was coming from unless I spent $170 times are hard and I have kids More

by J12guage34 Verified Customer Verified Customer

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Bill Kendi, the Honda service representative was excellent at discussing my needs for my 2019 Civic. He explained what was needed to be serviced, why it was at this time and answered all of my ques excellent at discussing my needs for my 2019 Civic. He explained what was needed to be serviced, why it was at this time and answered all of my questions. More

by TJDN1 Verified Customer Verified Customer

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I arrived to my apartment and Bill Kendi greeted me promptly, verified what my appointment was for and told me that it should be done in less than an hour. I wasn’t in a rush but my vehicle was ready promptly, verified what my appointment was for and told me that it should be done in less than an hour. I wasn’t in a rush but my vehicle was ready in less than an hour, he informed me that one of the belts needed attention but that it wasn’t urgent and that I should get it fixed soon. Mr. Kendi is always friendly and courteous More

by LUIS1136 Verified Customer Verified Customer

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