William Hoyos
William Hoyos at Jim Coleman Toyota

William Hoyos

Sales Manager

Jim Coleman Toyota

10400 Auto Park Ave
Bethesda, MD 20817

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27 Reviews
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27 Reviews

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Languages Spoken

Spanish Spanish

27 Reviews of William Hoyos

June 14, 2024

Dealership Rating
Employee Rating

Can’t say enough wonderful things about my experience at Jim Coleman. They were polite and easy to deal with. Luis Cortes showed me quite a few Rav 4’s but they didn’t have a silver one so he drove 60 mil More

by kpaq62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Cortes

March 30, 2024

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Employee Rating

Our salesman, Jose, was the best person we’ve ever worked with when it comes to buying a car. He was so informative and helpful during the entire process. More

by haleynicole010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Redd

January 22, 2024

Dealership Rating
Employee Rating

I had a good experience with the sales team at Jim Coleman Toyota. They accepted my True Car price and even came down couple hundred more. Everything was explained and they spent a lot of time with More

by pvanderheyden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Castaneda, Erick Reyes , Benjamin Hernandez

September 26, 2023

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Employee Rating

Great car buying experience. No pressure, all pricing was very transparent and up front. Luis Cortes was great to work with. More

by LB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Cortes

July 31, 2021

Dealership Rating
Employee Rating

Luis and Management team were very helpful. They went above and beyond my expectations and were able to get me the vehicle I wanted. Very pleased. More

by dylanhaag
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Romero

Aug 03, 2021

Jim Coleman Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

February 02, 2020

Dealership Rating

Purchase of a new Avalon. The dealership is professional and pleasant to deal with in all areas. We feel that we got a fair deal on our trade-in, as well as the price paid for More

by Eleanorhoward
Recommend Dealer
Yes

Other Employees Tagged: Luis Romero

Feb 02, 2020

Jim Coleman Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

August 26, 2019

Dealership Rating

Great experience at JCT Went in to trade our 2012 Rav 4 for a newer one and Luis Romero along with the team at Jim Coleman Toyota (Bethesda) treated us very well. The proce More

by GarciaToyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Luis Romero

Aug 27, 2019

Jim Coleman Toyota responded

Hello Garcia, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

August 08, 2019

Dealership Rating
Employee Rating

Efficient and friendly Luis was very responsive from the outset, and keen to make sure I understood the key features of the Prius and had a good opportunity for test driving More

by jfc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Luis Romero

Aug 11, 2019

Jim Coleman Toyota responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

July 26, 2019

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Employee Rating

Excellent service at Jim Coleman's, excellent experience. with Mr. Luis Romero. He was friendly, took time in making me test drive of a RAV4, made sure through the end that I was not only satisfied but aware More

by SHristodoulakis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Luis Romero

Jul 28, 2019

Jim Coleman Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

March 30, 2019

Dealership Rating
Employee Rating

Great service with great follow up and follow through I was promptly met on the lot by Luis. He was courteous and knowledgeable and if he didn't have the answer he was able to find a reference that suppl More

by Austin.prohecy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jonathan De La Cruz Garcia, Godwin Kutu-Agbeko, Luis Romero, Stephan

Mar 31, 2019

Jim Coleman Toyota responded

Thank you for your business and this review. I am happy to hear that Luis was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best regards, Patrick Coleman | General Manager | pcoleman@jimcolemanauto.com

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