Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
William Harris
William Harris at Heiser Chevrolet Cadillac
Refer Me

William Harris

Service Advisor

Heiser Chevrolet Cadillac

2620 W Washington St
West Bend, WI 53095

Contact Me
4.4
76 Reviews
4.4

76 Reviews

Write a Review

76 Reviews of William Harris

January 02, 2025

Dealership Rating
Employee Rating

Service person outstanding over and above. A pleasure being being taken care of. Thank you More

by HELYNJANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl, William (Liam) Dooley

Report | Print

January 01, 2025

Dealership Rating
Employee Rating

Friendly staff great and location , my salesman Ceasar was very helpful to me, the service is also very good More

by lueckjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

January 01, 2025

Dealership Rating
Employee Rating

Received very good service this visit. It was much improved from the last two previous visits. More

by jim.knaak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

December 31, 2024

Dealership Rating
Employee Rating

I mean I work here so it’s great, salesman was good, Brian helped me choose, W service More

by jpbruno09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Nunez, Nathan Heimerl, Tim Robinson, Maria Fuller, Brian Crandall, Steve Nowak, Sue Schneider, William (Liam) Dooley, Jacobi Wozniak

Report | Print

December 28, 2024

Dealership Rating
Employee Rating

Everyone I dealt with at Heiser Chevrolet service department was very helpful, kind and informative More

by THULLKEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sherry Konek

Report | Print

December 25, 2024

Dealership Rating
Employee Rating

Comfortable waiting area while vehicle is being serviced by professional mechanics. Dealership operation is top notch More

by JIMHOPP38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leigh Mattilla, Nathan Heimerl

Report | Print

December 19, 2024

Dealership Rating
Employee Rating

Horrible. Worst factory service experience I have ever had. Will never refer. Will never return. More

by wab7093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nathan Heimerl

Report | Print
Dec 19, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Brian Crandall by email at bcrandall@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

December 19, 2024

Dealership Rating
Employee Rating

Once the part arrived it was fine. Unfortunately it took 2 months. In addition to the 8 months I had to wait for the delivery of the truck. Unacceptable. More

by ENGELDDS
Recommend Dealer
Yes

Other Employees Tagged: William Harris

Report | Print
Dec 19, 2024

Heiser Chevrolet Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Brian Crandall Sales Director / General Manager bcrandall@heiser.com

December 18, 2024

Dealership Rating
Employee Rating

Folks are always very nice and they do a great job. I got in quickly to have my brakes done and they did a great job. More

by LAURA.EICHE39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 19, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 11, 2024

Dealership Rating
Employee Rating

They got me the free oil change due to new purchase. Appreciated that! Thanks Alot More

by troykarll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Heimerl, William (Liam) Dooley

Report | Print
Dec 12, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit

1
2
...
8

Dealership Inventory (174 Vehicles)

used 2021 Chevrolet Silverado 1500 car, priced at $30,395
2021 Chevrolet Silverado 1500
used
Northsky Blue Metallic exterior
Automatic
Four-wheel Drive
$30,395
View Details
new 2025 Chevrolet Silverado 1500 car, priced at $43,908
2025 Chevrolet Silverado 1500
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
$43,908
View Details
used 2020 Chevrolet Equinox car, priced at $18,786
2020 Chevrolet Equinox
used
Midnight Blue Metallic exterior
Automatic
Front-wheel Drive
$18,786
View Details
used 2018 Toyota RAV4 car, priced at $24,635
2018 Toyota RAV4
used
Black exterior
Automatic
All-wheel Drive
$24,635
View Details
used 2018 Honda CR-V car, priced at $19,453
2018 Honda CR-V
used
Modern Steel Metallic exterior
Automatic
All-wheel Drive
$19,453
View Details
used 2023 Chevrolet Tahoe car, priced at $59,860
2023 Chevrolet Tahoe
used
Black exterior
Automatic
Four-wheel Drive
$59,860
View Details
View All Inventory